Best NPS Software in

Are you looking for NPS Software for your Business in ? SaaS Adviser brings you the best NPS Software to ease your worries. In order to make your work smooth and swift, SaaS Adviser has compiled a list of the best software available. Compare the Best software features, pricing, free demo, and trial to select the best NPS Software for your organization.

Akash Patel Researched and Written by Akash Patel

Top 3 Featured Softwares

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List of Top NPS Software

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Zonka Feedback

By Zonka Feedback
star 4.9

Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via em...

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Starting From: ₹13500.00

Retently

By Retently
star 5.0

Retently's primary goal is to help you increase your customer retention rates. To do this, Retently allows you to measure and improve customer satisfaction via a Net Promoter Score...

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Starting From: ₹13500.00

AskNicely

Customer feedback without the hassle.

AskNicely is a powerful customer experience management software that enables businesses to capture real-time feedback and boost customer satisfaction. Designed for service-focused ...

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Starting From: ₹13500.00

Survicate

By Survicate
star 4.6

Survicate is a versatile customer feedback and survey software that helps businesses gather meaningful insights across multiple channels. With this tool, teams can effortlessly lau...

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price-tag
Starting From: ₹13500.00

Delighted

By Delighted

Delighted is a software that allows companies to collect feedback from employees and customers in real-time. The software makes it easy for companies to create surveys that are per...

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Starting From: ₹13500.00

SurveySensum

By SurveySensum
star 5.0

SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations. It is more than just a platform — it's a comprehensive CX Consulting Servic...

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price-tag
Starting From: ₹13500.00

Nicereply

By Nicereply
star 4.4

Nicereply's click-on-the-go surveys allow companies to uncover customer satisfaction and advocacy information in a hassle-free manner. The software employs CSAT, CES, and NPS based...

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price-tag
Starting From: ₹13500.00

Qualtrics Core XM

By Qualtrics Core XM
star 4.3

Qualtrics Core XM is an online survey platform with automatically built reports and the best visualizations selected for each question type. Your data is secure with enterprise-gra...

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Starting From: ₹13500.00

ProProfs Survey Maker

By ProProfs Survey Maker
star 4.3

Proprofs Survey Maker is a tool that allows you to create online surveys by selecting from a wide range of survey questions, including multiple-choice, checkboxes, essay questions,...

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price-tag
Starting From: ₹13500.00

Promoter.io

By Promoter.io
star 4.5

Promoter is an enterprise feedback management software that captures customer feedback using the Net Promoter System. With Promoter, you can create surveys, interact with customers...

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price-tag
Starting From: ₹13500.00

SurveyLegend

By SurveyLegend
star 4.4

SurveyLegend provides insights into customers’ needs and expectations. The software allows you to create, design, and configure a survey for any kind of questions and then share ...

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price-tag
Starting From: ₹13500.00

Qualaroo

By Qualaroo
star 4.2

Qualaroo is an intuitive user research and customer feedback management software that helps organisations streamline accurate surveys, which are 10x more valuable than regular emai...

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price-tag
Starting From: ₹13500.00

Typeform

By Typeform
star 4.5

TypeForm is a great tool for online businesses to collect data. It is responsive and easy to use on any device, be it desktop, tablet or smartphone. With the paid version, you can ...

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price-tag
Starting From: ₹13500.00

Inmoment

By Inmoment
star 1.0

This feedback analysis tool is very efficient because it uses advanced analytics. This means that it takes the customer comments and surfaces the insights from them. It has a tool ...

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price-tag
Starting From: ₹13500.00

Jotform

By Jotform
star 4.4

Jotform is a user-friendly online form builder that empowers users to create fully customizable forms for a variety of purposes, including surveys, registrations, applications,...

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Starting From: ₹13500.00

Hotjar

By Hotjar
star 4.1

Hotjar's tools allow businesses to better understand customer behaviour on the user website front end. Heatmaps help users understand what customers want, care about and do on thei...

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price-tag
Starting From: ₹13500.00

GetFeedback

By GetFeedback
star 4.6

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to cri...

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price-tag
Starting From: ₹13500.00

UserSpeaks

By UserSpeaks

UserSpeaks software is a platform used to collect NPS and Customer Feedback. The software offers tools to create surveys and send over multiple channels via Email, SMS, WhatsApp ...

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price-tag
Starting From: ₹13500.00

SurveyLab

By SurveyLab
star 4.8

SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market r...

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price-tag
Starting From: ₹13500.00

SoluCX

By SoluCX

SoluCX is a cloud-based NPS software that allows you to distribute results to specific groups with exclusive access to your employees. This way, you can see which operations, gro...

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price-tag
Starting From: ₹13500.00
Page Last Updated On April 13, 2026

Table of Content

    Frequently asked questions

    Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

    NPS software collects customer feedback, analyzes satisfaction scores, and identifies pain points. This enables businesses to take targeted actions, improve service quality, and strengthen customer loyalty through data-driven decision-making.

    NPS software focuses specifically on measuring customer loyalty through Net Promoter Scores. Unlike general survey tools, it emphasizes tracking promoters, passives, and detractors to evaluate brand perception and predict growth potential.

    In USA, NPS software adoption is common across industries like SaaS, retail, and healthcare. Companies use it to benchmark customer loyalty, identify churn risks, and enhance customer success strategies effectively.

    Many vendors offer scalable pricing, with affordable entry-level plans for startups and small businesses.

    Common challenges include low response rates, misinterpreting scores, and lack of follow-up action.

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