Marg GetFeedback
Marg ERP 9+
4.6
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Essentials
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Customer Feedback Channels : Email
- Website
- Out-of-the-box CX surveys
- Top-rated Salesforce integration
- Pardot integration
- Email notifications
- Web audience targeting
- CX reports (NPS
- CSAT
- CES)
- Feedback context analysis
- Text insights
- Customer Feedback Channels : Email
- Website
- Out-of-the-box CX surveys
- Top-rated Salesforce integration
- Pardot integration
- Email notifications
- Web audience targeting
- CX reports (NPS
- CSAT
- CES)
- Feedback context analysis
- Text insights
- Customer Feedback Channels : Email
- SMS
- Website
- Chat
- Includes features of Essential plan
- plus
- Automations manager
- CX program builder
- Sentiment analysis
- Webhooks
- Slack integration
- Custom branding
- Unlimited seats for viewers
- Customer Feedback Channels : Email
- SMS
- Website
- Chat
- Includes features of Essential plan
- plus
- Automations manager
- CX program builder
- Sentiment analysis
- Webhooks
- Slack integration
- Custom branding
- Unlimited seats for viewers
- Customer Feedback Channels : Email
- SMS
- Chat
- Website
- Mobile App
- Includes features of Pro plan
- plus
- Unlimited full seats
- Single sign on (SSO)
- Embedded listener
- Customer Feedback Channels : Email
- SMS
- Chat
- Website
- Mobile App
- Includes features of Pro plan
- plus
- Unlimited full seats
- Single sign on (SSO)
- Embedded listener
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses GetFeedback
Company Details
- Company Name: GetFeedback
- Headquarter: San Francisco, California United States
GetFeedback Description
Key Features & Specifications
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
- Online Survey
- Multiple Question Types
- Embeddable Survey
- Email Distribution
- Data Analysis Tools
- 360 Degree Feedback
- Question Library
- Phone Survey
- Offline Response Collection
- Mobile Survey
- Kiosk Survey
- Custom Survey URLs
GetFeedback Video
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Elevate your business with the most comprehensive online survey tool and experience management platform.
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
Relatively versatile design options and nice interface
What do you dislike?
It has been 2 months since purchasing Getfeedback for NPS and CSAT surveys, and we have not been able to resolve issues related to integration to Pardot. We've encountered sub-par functionality and service vs. the expectation set in the sales process, and conflicting information about product capabilities.
For example, multiple language support for a single survey is incredibly limited and rendered unusable, as only the survey can be translated but not the email copy that accompanies it.
Also, the product states explicitly that it supports integration with Pardot standard or custom objects, however in practice seems like it does not support custom objects. When we reached out to our CSM, she conveyed the message that the information on the product is incorrect and she'd relay this feedback to the product team. This was one of the main reasons for our selection of getfeedback as a vendor, and so far it's been overwhelmingly hard to get anything done.
Moreover their customer service sits in SFO, making scheduling very challenging and creating long SLAs for support.
Recommendations to others considering the product:
I advise thorough diligence in the sales process and potentially thorough testing of integrations prior to buying
What problems are you solving with the product? What benefits have you realized?
NPS and CSAT
What do you like best?
I like how it makes it easier to do things electronically since it helps with organization instead of keeping paper files.
What do you dislike?
I don’t like how it’s sometimes glitchy.
What business problems are you solving with the product? What benefits have you realized?
It helps get feedback from every employee even those who I may not speak to personally.
What do you like best?
This software is easy to use and easy to Get Feedback. Other services are much more streamlined but this is a good alternative.
What do you dislike?
Service can be spotty. I don’t know if it’s my service provider or the website that is causing the issues but it doesn’t happen with anything else.
What business problems are you solving with the product? What benefits have you realized?
Quick and easy way to get feedback from clients and see what we can improve on.
What do you like best?
Lot of features, can tailor feedback to via email
What do you dislike?
Bad user experience
Time consuming to adapt this to different channels
What business problems are you solving with the product? What benefits have you realized?
Soliciting customer feedback (internal and end user
What do you like best?
I like that you can vary products and ideas. I like the look feel and ease of usage. I love getting feedback. Customer approval and satisfaction.
What do you dislike?
You can't delete or edit certain things. The downloadable reports are a little frustrating.
Recommendations to others considering the product
Great and easy to use!
What business problems are you solving with the product? What benefits have you realized?
Customer can follow up on there surveys with us. It makes improvement in business.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
GetFeedback has 3 plans,
- Essentials USD 0.00
- Pro USD 0.00
- Ultimate USD 0.00
GetFeedback is the Survey/ User Feedback Software used for the below functionalities.
Top 5 GetFeedback features
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
GetFeedback provides Online (Ticket),Business Hours support.
GetFeedback is allowed 0 Days Free Trial.
GetFeedback provides Help Guides,Video Guides,Blogs for the software training.
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