Marg Nicereply
Marg ERP 9+
4.4
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Mini
USD 49.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 3 Agents
- 100 Responses per Month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup
- Security
- 3 Agents
- 100 Responses per Month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup
- Security
Start
USD 99.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 10 Agents
- 250 Responses per month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup and Security
- 10 Agents
- 250 Responses per month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup and Security
Grow
USD 199.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 25 Agents
- 1
- 000 Responses per Month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup and Security
- 25 Agents
- 1
- 000 Responses per Month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup and Security
Business
USD 299.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 50 Agents
- 2
- 500 Responses per Month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup and Security
- 50 Agents
- 2
- 500 Responses per Month
- Unlimited number of surveys
- Unlimited surveys sent
- Customization
- Integrations
- Analytics
- Setup and Security
Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMOKey Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Nicereply
Company Details
- Company Name: Nicereply
- Headquarter: Bratislava,
Nicereply Description
Key Features & Specifications
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
- Online Survey
- Multiple Question Types
- Embeddable Survey
- Email Distribution
- Data Analysis Tools
- 360 Degree Feedback
- Question Library
- Phone Survey
- Offline Response Collection
- Mobile Survey
- Kiosk Survey
- Custom Survey URLs
Nicereply Video
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User Reviews
WRITE A REVIEW
What do you like best?
Automatization, nice frontend for checking reviews from clients. Great way to get statistics, at the same time it increases motivation (in the form of bonuses with good results) and also for the feedback itself. I also appreciate the possibility of filtering specific ratings
What do you dislike?
I don´t see any problems with that. Everything works fine for me. Just add an auto-response to a dissatisfied client but that's more to the API on our part
Recommendations to others considering the product:
NiceReply is a great way to get statistics, at the same time it increases motivation (in the form of bonuses with good results) and also for the feedback itself. I also appreciate the possibility of filtering specific ratings
What problems are you solving with the product? What benefits have you realized?
Just internal problems like averages for any bonus :) The application itself is functional. So far, there has really been no reason to contact niceReply support, everything works as it should. In 3 years I have not experienced an outage or unavailability caused by you
What do you like best?
I do think it's important to know what customers are feeling since it helps guide strategy and can improve operations overall.
What do you dislike?
The people replying are not the people making decisions, so tying their performance to a number that is often more a reflection of the customer's mindset than the person's response is frustrating. It becomes punitive to link a human being to a number score that is representative of a customer's total experience with a company, when the person being scored often has no real voice at the organization.
Recommendations to others considering the product
Stop treating frontline employees like they're solely responsible for poor operational decisions
What business problems are you solving with the product? What benefits have you realized?
I don't know. It's directed to us, so we don't get to see results, only punishments.
What do you like best?
The ability to not alter public comments
What do you dislike?
The amount of notifications coming to my email
What problems are you solving with the product? What benefits have you realized?
Identifying our weakness
Response from Viktor Magic of Nicereply
Hi Vanessa, sorry to hear that. You can quickly manage your notification in you account. Find how in the manual: https://support.nicereply.com/hc/en-us/articles/115002908431-Stay-up-to-date-with-Notifications
What do you like best?
I like being able to see feedback and rating from customers who rate us based on our service. It is nice to see that they can rate the service and the product separately. It has lots of potential for being a great product for companies.
What do you dislike?
I hate that customers do not understand the ratings and decide to ask more questions in the Nicereply rating comment box rather than in the actual email they sent to our help desk. I also dislike how a single "1" drags mu scores down when it is for things such as a customer being unhappy with something we don't offer. They like the service they got but end up rating me as a 1 and then it looks like I am in effective.
Recommendations to others considering the product
It is a good base product for evaluating customer satisfaction.
What business problems are you solving with the product? What benefits have you realized?
It is a way to assess our Customer Support System. It allows our company another way to evaluate if our Customer Support team is doing a good job or if they need more training or support to do their jobs better.
What do you like best?
The ability to not alter public comments
What do you dislike?
The amount of notifications coming to my email
What business problems are you solving with the product? What benefits have you realized?
Identifying our weakness
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Nicereply has 5 plans,
- Mini USD 49.00 /Month
- Start USD 99.00 /Month
- Grow USD 199.00 /Month
- Business USD 299.00 /Month
- Enterprise USD 0.00
Nicereply is the Survey/ User Feedback Software used for the below functionalities.
Top 5 Nicereply features
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
Nicereply provides Online (Ticket),Business Hours support.
Nicereply is allowed 0 Days Free Trial.
Nicereply provides Help Guides,Video Guides,Blogs for the software training.
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