Marg Zendesk Sell
Marg ERP 9+
4.6
Write Review
What is Zendesk Sell?
Zendesk Sell is a powerful CRM software designed to help sales teams manage leads, track opportunities, and close deals faster. It provides an intuitive pipeline management system with real-time insights into sales activities and performance. Sell centralizes customer data, contact history, and communication logs in one place to improve sales visibility. The platform integrates with Zendesk Suite and third-party sales tools, enabling seamless collaboration between support and sales teams.Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Support Team
USD 19.00 /per agent/month billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Email and ticketing support
- Facebook and X support
- Conversation history and customer context
- Pre-written responses with macros
- Ticket routing
- Customisable automations and triggers
- Prebuilt analytics dashboards
- Agent performance and ticket trend reports
- 1000+ easy to set up integrations
- Streamlined onboarding with on-demand trainings
- Support from the Zendesk team
Suite Team
USD 55.00 /per agent/month billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- AI agents
- Generative replies
- Customisable AI agent persona
- Automated resolution reporting
- Knowledge builder
- Generative search
- 1 help centre
- Messaging with live chat
- Social messaging on Instagram WhatsApp Slack and more
- Phone support
- Call Routing
Suite Professional
USD 115.00 /per agent/month billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- AI agents (Essential)
- Generative replies
- Customisable AI agent persona
- Automated resolution reporting
- Knowledge builder
- Generative search
- Copilot writing tools
- Up to 5 help centres
- Customisable reporting with real-time insights
- App builder
- Layout Builder
- CSAT Surveys
- Skilled Based Routing
- IVR phone menu
- Customisable ticket forms
- Service level agreement
- Established business hours
- Ticket side conversations
- HIPAA compliance
- Data location options
- Version management
Suite Enterprise
USD 169.00 /per agent/month billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- AI agents (Essential)
- Generative replies
- Customisable AI agent persona
- Automated resolution reporting
- Knowledge builder
- Generative search
- Copilot writing tools
- Up to 300 help centres
- Customisable reporting with real-time insights
- App Builder
- Approval workflows
- Sandbox environment
- Customised agent roles
- Audit logs
- Business rules analysis
- Visual data alerts
- Dynamic
- contextual workspaces
- Ticket queues to avoid agents cherry-picking
- Version management
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | Yes |
| Languages Support: | English |
Who uses Zendesk Sell
Company Details
- Company Name: Zendesk Sell
- Headquarter: San Francisco, California United States
- Website: Visit Website
Zendesk Sell Description
Why Choose Zendesk Sell?
Zendesk Sell is built for sales productivity, helping reps spend more time selling and less time on manual tasks.
It offers easy onboarding and a user-friendly interface, so teams can start quickly without extensive training.
It integrates with email, calendar, phone, and messaging apps for a centralized sales workflow.
Sell provides insights and forecasting tools to predict performance and improve revenue strategy.
Benefits of Zendesk Sell
Improves lead management and conversion rates through organized pipelines and alerts.
Enhances collaboration between sales and support teams with shared customer profiles.
Boosts sales efficiency with task automation, call logging, and activity tracking.
Gives real-time visibility into team performance with analytics dashboards and reporting.
How to Use Zendesk Sell
Create your account and import contacts and leads from spreadsheets or other systems.
Set up your sales pipeline stages to reflect your business’s sales process.
Log activities like calls, emails, and meetings to maintain customer history.
Use sales automation features to schedule follow-ups, assign tasks, and track outcomes.
Features of Zendesk Sell
Sales Pipeline & Opportunity Management – Monitor deal stages and progress in real time.
Activity Tracking & Communication Logging – Track calls, emails, tasks, and notes in one place.
Sales Automation Tools – Automated reminders, task assignments, and workflow rules.
Reporting & Sales Dashboards – Custom sales reports, forecasts, and performance insights.
Key Features & Specifications
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
- Call Logging
- Contact Management
- Quotes (Proposals)
- Referral Tracking
- Product Catalog
- Email Drip Campaigns
- Task Management
- Social Media Integration
- Knowledge Base
- Document Library
- Time on site Tracking
- Online Invoicing
- Billing and Invoicing
- Lead Management
- Multiple Site Management
- Live Chat
- Predictive Dialer
- CPA Firms
- Project Management
- Live Chat
- Mobile App
- Email Templates
- Sales Pipeline Tracking
- Pipeline Management
- Email Integration
- Activity Tracking
- Application Integration
- Email Marketing / SMS Marketing
- Lead Management
- Appointment Management
- Mobile Access
- Reporting/Analytics
Zendesk Sell Video
Alternative
More Alternative
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
Decent product. Highly customizable. iOS app map function is useful.
What do you dislike?
Trying to setup is a nightmare if you're not on the highest tier of service. Documentation isn't clear that some services are only available unless you're on a higher cost plan. After hours of pulling hair out trying to get the service to work, finally contact support, only the find out that the function isn't available unless you pay more.
Lots of services work this way, but others are much better in their documentation about laying out what is included in which plan.
They automatically charge for the annual renewal without any reminder that the charge is coming. When I contacted support to request a refund within 2 weeks of the charge (even though I had not logged onto the system for several months), they refused to refund. Word to the wise, either steer clear, or be sure to cancel your account if you end up switching vendors!
What problems are you solving with the product? What benefits have you realized?
CRM
What do you like best?
It is a great tool, because it has a great ease of handling, which allows you to handle it in a very practical and useful way. It is excellent for tracking and keeping track of the tasks associated with closing business
What do you dislike?
It is a very practical tool, but it has many features that are difficult to handle from my point of view they are. its updates are also a bit complex to handle, plus it has changes that are made immediately
What problems are you solving with the product? What benefits have you realized?
is a very useful and practical tool that allows you to keep a unique and manageable tracking of the businesses already scheduled
What do you like best?
Once you're familiar with the interface, it works quite well. The data exports are easy to use.
What do you dislike?
Since Zendesk doesn't have the same pull as a Salesforce, you can't expect the same number of extensions/plugins from your marketing stack. That means that your marketing team may be stuck having to use the API to wire together their campaigns manually. There are some ways around this (there's an integration with Zapier that works okay) but it's a major barrier.
Recommendations to others considering the product:
Have all your expectations up front and predict your usage a couple years out. Switching CRMs isn't easy so you're in this for the long haul. Even if your choice adds a little more pain today, it's always a lot more painful to switch later.
What problems are you solving with the product? What benefits have you realized?
When we started using Zendesk Sell, we didn't need all the features and cost of a larger and more expensive CRM. It was ideal for that early/mid stage.
What do you like best?
The customer service is great. The Base team cares about our feedback and is always trying to improve the product. The user experience is constantly trying to be improved. I also appreciate the fact that the CRM remembers the features and settings you had used last time you opened a page. This allows me to save time.
What do you dislike?
The product does not offer enough integrations with other platforms and makes it quite complicated to export valuable information in a user-friendly format. It also seems complicated to adapt the product to our company's reality.
Recommendations to others considering the product
I recommend you take the time to think ahead of all your needs and spend enough time benchmarking different CRMs.
What business problems are you solving with the product? What benefits have you realized?
Base allows to track all our communications with our customers, identify our deals and keep an eye on our pipeline. It also allows us to keep track of customer feedback and personal notes leading to having better relations with our clients.
What do you like best?
We used base at our company for approx 3 years. We loved the mobile integration with our Android phones, and being able to take notes quickly on-the-fly. We still use some features of this today, but only on the free account.
What do you dislike?
We eventually outgrew the features of Base. We never could customise it how we wanted it and just generally grew tired of the shortcomings with how we managed client data.
We migrated most of our data to Hubspot which had all of the customization we needed
What business problems are you solving with the product? What benefits have you realized?
We were using Base for all of our Customer Relationship Management.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Zendesk Sell has 4 plans,
- Support Team USD 19.00 per agent/month billed annually
- Suite Team USD 55.00 per agent/month billed annually
- Suite Professional USD 115.00 per agent/month billed annually
- Suite Enterprise USD 169.00 per agent/month billed annually
Zendesk Sell is the AI CRM Software used for the below functionalities.
Top 5 Zendesk Sell features
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
Zendesk Sell provides Phone,Online (Ticket) support.
Zendesk Sell is allowed 14 Days Free Trial.
Zendesk Sell provides Help Guides,Video Guides,Blogs for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
