Marg Talisma KnowledgeBase

Marg ERP 9+

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The Talisma Knowledgebase allows service and support groups to capture, create, and refine knowledge solutions as part of their daily workflow. Solutions that are approved and published to the knowledgebase become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Tracking and reporting features include knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more.
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Talisma KnowledgeBase

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Handle larger enquiry volumes and better manage spikes in demand
  • Reduce hold times
  • increase first-time resolution rates
  • resolve issues faster
  • deliver precise answers
  • and offer self-service options for long-term customer loyalty
  • Direct the easiest
  • most repetitive questions to Web self-service
  • Experience an immediate return on investment by directing expensive phone calls to the Web
  • while maintaining current staffing levels
  • Handle larger enquiry volumes and better manage spikes in demand
  • Red

Key Specification

Other Categories:
Enterprise Wiki Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Talisma KnowledgeBase

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Talisma KnowledgeBase
  • Headquarter: Bangalore, Karnataka India

Talisma KnowledgeBase Description

Talisma KnowledgeBase Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Talisma KnowledgeBase has 1 plans,

  • Talisma KnowledgeBase USD 0.00

Talisma KnowledgeBase provides Online (Ticket) support.

Talisma KnowledgeBase is not allowing Free Trial.

Talisma KnowledgeBase provides Help Guides,Blogs for the software training.

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