Marg Servetel

Marg ERP 9+

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Servetel is a cloud-based telephonic service providing software company. The software comes with an interactive voice response (IVR) feature that allows its users to improve their customer engagement efficiently. Further, it has a voice broadcasting feature that allows users to convey their voice messages to the mass audience. One can easily record conversations with the customers for quality control, live monitoring and performance review with the software’s call recording feature. Users can forward business calls to any available destinations with Servetel’s call forwarding feature. The software also comes with a remote admin portal so that the company head can stay updated about every ongoing call between customers and agents. Users can keep track of the number of missed calls and received calls with the active SMS feature of the software.
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Pricing of Marg ERP-Pharmaceutical Industry Software

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Servetel

USD 0.00 /

USD0.00

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WHAT YOU WILL GET
  • Voice over artists for IVR recordings
  • Text-to-speech customization
  • Multi level IVR
  • Call Whisper and Barge
  • Live Call Transfer
  • Instant Missed Call Alerts
  • Call Recording
  • Call Tracking and Analytics
  • Call Queue Management
  • CRM Applications
  • Webhook APIs
  • Simple to use Rest APIs
  • Agent/Number/Call Reports
  • Customizable Reporting
  • Report Scheduling
  • All-in-one intuitive web portal
  • Access to real-time data
  • HD Voice Quality
  • Voice over artists for IVR recordings
  • Text-to-speech customization
  • Multi level IVR
  • Call

Key Specification

Other Categories:
Call Center Software Bulk SMS Software
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses Servetel

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Servetel
  • Headquarter: Gurugram,

Servetel Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

Servetel Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Servetel has 1 plans,

  • Servetel USD 0.00

Servetel is the Call Center Software used for the below functionalities.

Top 5 Servetel features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

Servetel provides Phone,Online (Ticket) support.

Servetel is allowed 0 Days Free Trial.

Servetel provides Help Guides,Blogs,Video Guides for the software training.

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