Marg Neat

I like the old system. Will continue with it. I will not use your new system. Does not fit my tourboat business. Old one does. Been with Neat since 2015. Might have to look around if old system stops working. Thanks. Captain Tom

Had it on a different computer and it worked ok... now trying to download the drivers on a different computer and it is hell.......Terrible.... just spent hours trying to figure out what to do...

I would avoid this product if you are using for business. They up sale you hundreds of dollars on upgrades then within a year try to up sale another $600 plus. It works for small small amount of receipts but "too many" and freezes up. Their tech support is a sales team. When you get a tech they just tell you to use this you need to upgrade

I loved Neat Company. Neat desk/ Neat.com until they went money hungry!! I will not use it any more. Got a regular scanner so they can't control my downloads or charge me to use what I already paid for. Nothing but propaganda!!I have tried to download the product driver from the CD purchased around 7yrs ago and all it will do is direct me to a website wanting money.

DON'T USE SOFTWARE OR SCANNERS! Put them out of business!Could this company suck any more than it already does? Cannot wait til they try to go public. I will be right there trying to get people NOT to invest in this sham of a company.I bought my scanner in 2013 right at the beginning and paid top dollar. Then they subtly started changing how scans were stored on the computer. When purchased a new computer BINGO. Software does not work and now get this....you have to change to THIER CLOUD BASED FORMAT ONLY to save and reopen any of the scans, receipts, business cards, documents you have scanned over the last 13 years all for the mere some of $300 A YEAR!When NEAT tries to screw you do this. Just export everything to an IMAGE or PDF file and buy a BROTHER scanner and you can download all into the new scanner which gives you similar software for free and allows you to save all to a micro sd card, your computer or if you want any cloud you choose!If you want to become a cloud based business don't do it on the backs of the people who supported you at the beginning. $300 per year are you joking? Try using the Apple or Google model or sell the damn company who has already built an affordable cloud.