Marg Document360
Marg ERP 9+
4.7
Write Review
Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers, solving the issue of answering FAQs of the customers. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools, such as the ability to add images/videos to the content, share code snippets, add tables, do hyperlinking, and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Professional - Built for growing teams to scale documentation efficiently
USD 0.00 /Let's talk
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Content & FAQ Creation
- Embedded Help Centre
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Dedicated Account Manager
- AI Search & Answer
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design
Business - Advanced features and tracking controls for mid-sized teams
USD 0.00 /Let's talk
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Custom Workflow Builder
Enterprise - Custom AI solutions for enterprises with high-scale and high-security needs
USD 0.00 /Let's talk
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Multiple Sign-On Models
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Document360
Company Details
- Company Name: Document360
- Headquarter: london, London United Kingdom
Document360 Description
Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers, solving the issue of answering FAQs of the customers. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools, such as the ability to add images/videos to the content, share code snippets, add tables, do hyperlinking, and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives
Key Features & Specifications
- Analytics
- Interactive Decision Tree
- Dashboard
- Custom Workflow Builder
- SEO Customization
- Integrations
- Glossary Management
- Support Ticket Deflector
- Drive
- API Support
Document360 Video
Alternative
More Alternative
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
I like that the structure of the published Knowledge Base is mirrored in the content editor, and the one-click publishing creates an easy publishing experience. As mentioned, the Knowledge Base looks clean.
What do you dislike?
Uploading new images to documents is tedious (shouldn't take 2-3 clicks). Also, even if you've already uploaded to image, the images are not organized alphabetically, so it can be difficult to find them. There should also be a way to format text to paragraph/normal in the WYSIWYG editor.
What problems are you solving with the product? What benefits have you realized?
Publishing has become a lot more instantaneous and smooth, as well as organizing content on our end-user Knowledge Base site.
What do you like best?
Good tool for sharing the knowledge base
What do you dislike?
Can not connect to the DB. Can not be dynamic
What problems are you solving with the product? What benefits have you realized?
Documentation tool.
The problem of not being able to connect with API to the DB. Every change in the scheme will enforce me to update the KB
Take this as a warning and not a review. If you're still contemplating on investing with this company, please desist. They are not professional in their dealings and have zero risk management. For those who have lost money to their fraudulent scheme, there is an hope of recovery if you report to your bank or attorney early enough to reverse the transaction. Unfortunately, I didn't report early enough though I was able to win a chargeback later through the help of ( Judithmacrina At g*mail )
The tool has some nice features but is so buggy it hurts. at face value you can do a lot but if you dig deeper, not much is actually possible. It's a so-so-ish tool for a small blog but not a help center.
What do you like best?
document 360 help us to create, collaborate and publish a self service knowledge base for software. content readability is also great. we can access it on any device mobile,desktop, tablet. It also has automatically suggests answer as we type.
What do you dislike?
there is nothing i dislike with this software
What problems are you solving with the product? What benefits have you realized?
great to have designed knowledge base documents
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Document360 has 3 plans,
- Professional - Built for growing teams to scale documentation efficiently USD 0.00 Let's talk
- Business - Advanced features and tracking controls for mid-sized teams USD 0.00 Let's talk
- Enterprise - Custom AI solutions for enterprises with high-scale and high-security needs USD 0.00 Let's talk
Document360 is the Knowledge Base Software used for the below functionalities.
Top 5 Document360 features
- Analytics
- Interactive Decision Tree
- Dashboard
- Custom Workflow Builder
- SEO Customization
Document360 provides Business Hours support.
Document360 is not allowing Free Trial.
Document360 provides Help Guides,Video Guides,Blogs for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
