Document360
By Document360
Document360 is a knowledge base creation platform that allows brands to create a self-service portal for their customers, solving the issue of answering FAQs of the customers. Content managers can maintain several versions of the articles allowing them to restore the content to any version in case of any accidental change. To make the website SEO-friendly, admins can define different segments such as page title, article tags, and featured image. The contents can also be categorized up to 6 levels and existing categories can be reorganized as well. The manager can also hide categories and define user access to members in order to prevent the content from any unauthorized access or edits. Document360 also brings a complete set of editing tools, such as the ability to add images/videos to the content, share code snippets, add tables, do hyperlinking, and more. On top of all these, there is also an advanced security module that enables backup and restore of the contents, exporting/ importing documents to/from local drives