Marg Connect First

Marg ERP 9+

Connect First is a cloud-based call center administration solution that users can access using a web browser. All inbound and outbound call center activities can be managed with this software. Connect First provides pertinent scripts and caller information to agents, allowing them to handle calls efficiently. Customizable scripts aid agents in efficiently answering queries and enhancing customer satisfaction. Outbound solutions from Connect First assist users produce appropriate leads for contacting agents, allowing them to work more efficiently. By sending calls to numerous contact centers as well as home-based agents, Connect First's proprietary cloud routing technology maximizes resource utilization and manages growing call volumes. The reporting feature of the software has a drag-and-drop interface and can generate hourly, daily, and monthly reports. Users can drag and drop a feature into the dashboard to see the charts associated with it. Agents, supervisors, and managers can create reports and display up to three at a time on a single dashboard. Agent call logs, leads converted,

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

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Connect First

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Queue Management
  • Real-time Chat
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Queue Management
  • Real-time Chat

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Connect First

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Connect First
  • Headquarter: Colorado,

Connect First Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

Connect First Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Connect First has 1 plans,

  • Connect First USD 0.00

Connect First is the Call Center Software used for the below functionalities.

Top 5 Connect First features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

Connect First provides Phone,Business Hours,Online (Ticket) support.

Connect First is not allowing Free Trial.

Connect First provides Help Guides,Blogs for the software training.

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