Marg Capsule
Marg ERP 9+
4.5
Write Review
Capsule CRM is a cloud-based customer relationship management (CRM) solution designed to help businesses organize their customer interactions, sales processes, and workflows efficiently. Tailored for small and medium-sized enterprises (SMEs), it provides a simple yet effective way to manage contacts, track sales opportunities, and automate routine tasks. Capsule CRM enables businesses to maintain strong customer relationships by storing essential client details, tracking communications, and scheduling follow-ups, all within a user-friendly interface.
The platform integrates seamlessly with popular business tools such as Microsoft 365, G Suite, and accounting software, streamlining operations and ensuring teams can collaborate efficiently. By offering a structured approach to customer and sales management, Capsule CRM helps businesses stay organized and focused on growth.
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Free
USD 0.00 /2 Users Per Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 250 Contacts
- 25 Custom Fields
- 10 AI Content Assists
- Outlook and Gmail Integrations
Starter
USD 18.00 /1 User Per Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 30000 Contacts
- Email Templates
- AI Powered Email Assistant
- Shared Mailbox
- Basic Reporting
- Premium Integrations
Growth
USD 36.00 /1 User Per Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 60000 Contacts
- Workflow Automations
- Advanced Sales Reporting
- Multiple Sales Pipelines
- Multiple Project Boards
- Project Management
- Team & Access Controls
- Business Enrichment
Advanced
USD 54.00 /1 User Per Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 120000 Contacts
- Contact Enrichment
- 240 000 Contacts
- Dedicated Account Manager
- Custom Training
- Ongoing Priority Support
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English, French, Portuguese, Spanish |
Who uses Capsule
Company Details
- Company Name: Capsule
- Headquarter: Manchester , England United Kingdom
- Website: Visit Website
Capsule Description
Capsule CRM is designed to be an intuitive and powerful tool that simplifies customer relationship management without overwhelming users with complexity. With its clean and organized interface, businesses can easily store customer data, categorize contacts, and monitor interactions. The software allows users to add notes, log emails, and set reminders, ensuring that every client relationship is nurtured effectively.
One of its core strengths is its sales pipeline management, which provides clear visibility into ongoing deals and their progression. Businesses can track opportunities at different stages, identify potential revenue streams, and generate reports for better decision-making. Capsule CRM also includes workflow automation features, reducing repetitive tasks and enhancing team productivity.
Security and data protection are key priorities, with encrypted storage and regular backups ensuring business information remains secure. The mobile-friendly design allows professionals to access critical CRM data from anywhere, making it a great solution for remote teams or sales professionals on the go.
Key Features & Specifications
- Contact Management: Store, categorize, and track customer data with notes and interaction history.
- Sales Pipeline Tracking: Monitor deals at various stages to gain insights into revenue opportunities.
- Task Automation: Automate follow-ups, schedule reminders, and streamline daily workflows.
- Customizable Fields & Tags: Adapt the CRM to specific business needs by adding personalized data fields.
- Email Integration: Sync emails to maintain a complete communication history within the CRM.
- Reporting & Analytics: Generate sales reports, performance insights, and forecasts for informed decision-making.
- Mobile Accessibility: Access CRM data from smartphones and tablets for remote work convenience.
- Data Security & Compliance: Advanced encryption, frequent backups, and secure access controls.
- Third-Party Integrations: Seamlessly connect with accounting, productivity, and email tools.
Capsule CRM is an ideal choice for businesses seeking a user-friendly yet comprehensive CRM to enhance customer relationships and streamline sales processes. With its focus on simplicity, efficiency, and scalability, it is well-suited for companies looking to improve customer engagement and drive business growth.
Key Features & Specifications
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
- Call Logging
- Contact Management
- Quotes (Proposals)
- Referral Tracking
- Product Catalog
Capsule Video
Alternative
More Alternative
Keka HR Payroll Platform Screenshots
 (1) (1) (1).png)
User Reviews
WRITE A REVIEW
What do you like best?
It's nice that it sends reminders and can be synced with my calendar.
What do you dislike?
I just started using Capsule and just like Trello, I'm having a hard time falling in love. For weddings it's not very intuitive and seems like a lot of work. Perhaps I just can't get past the main page/ dash board. It's too crowded and I wish there was a way to filter the view (by keywords) or minimize the conversations, or view more of the updates on a particular client without having to click away.
What problems are you solving with the product? What benefits have you realized?
Lead management and follow up
What do you like best?
What I liked about Capsule best was that it made it easy to get going with the software; although it would be unfair to call the software complicated (in fact it's probably as easy to use as any of it's competitors) it isn't actually that easy to see how things should work. Capsule has lots of help videos and documents
What do you dislike?
What Capsule really needs, that in fairness it's competitors don't really have either, is real recommendations on how to get the best out of it's software. What do I really need to do to make using Capsule a success for my business
Recommendations to others considering the product:
Look carefully at your requirements, and consider talking to a marketing software expert who will be able to evaluate exactly what your business needs and what piece of software fits that need best, because there are a lot out there that you could use.
What problems are you solving with the product? What benefits have you realized?
We needed somewhere where we could track all of our leads and automate our follow-up a little more smartly. In reality we've not used it particularly well and no real benefits have ultimately been utilised.
What do you like best?
It's customization and flexibility are useful.
What do you dislike?
The software is clunky - there haven't been a lot of new upgrades or features since we started using 2 years ago.
Recommendations to others considering the product:
Be prepared to modify your workflow to fit within Capsule.
What problems are you solving with the product? What benefits have you realized?
CRM -- helps maintain the flow of onboarding for our clients.
What do you like best?
Capsule was easy to customize for our use case, and tagging feature was particularly helpful. For first time users, it was fairly intuitive after a brief introduction. It integrated easily with our email as well.
What do you dislike?
While there was nothing wrong with the tool in particular, it was outdated and did not provide all the functionality of some of the more recent CRMs. The UI was clunky and did not have a modern aesthetic which made us worried that Capsule was not making frequent improvements to their tool. The reporting features were very basic - you could get the info you needed in a spreadsheet but not much more.
Recommendations to others considering the product:
if you use Capsule, the tagging feature can prove to be very helpful.
What problems are you solving with the product? What benefits have you realized?
This CRM let us track all activity around our potential and current customers. It allowed us to easily map our customer journey into the tool so that the whole team could track activity around our customers.
What do you like best?
Capsule is a great CRM for a new business not looking to spend money.
What do you dislike?
Not a great dashboard, and requires quite a bit of work to set up.
What problems are you solving with the product? What benefits have you realized?
Sales increasing
Keka HR Payroll Platform Key Clients
.png "microsoft")
.png "slack")
.png "zapier")
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Capsule has 5 plans,
- Free USD 0.00 2 Users Per Month
- Starter USD 18.00 1 User Per Month
- Growth USD 36.00 1 User Per Month
- Advanced USD 54.00 1 User Per Month
- Ultimate USD 72.00
Capsule is the CRM Software used for the below functionalities.
Top 5 Capsule features
- List Management
- Customer Support
- Marketing Automation
- Project Management
- Lead Scoring
Capsule provides Online (Ticket) support.
Capsule is allowed 0 Days Free Trial.
Capsule provides Help Guides,Video Guides,Blogs for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
