Marg CallScaler

CallScaler Description

CallScaler is a comprehensive call tracking system that helps businesses attribute inbound calls to specific marketing efforts, allowing for data-driven decision-making. By assigning unique phone numbers to different advertising channels, businesses can identify which campaigns are driving the highest engagement and optimize marketing spend accordingly. A key feature of this system is dynamic number insertion (DNI), which automatically assigns and tracks numbers on digital platforms to pinpoint the source of each inbound call. This is particularly useful for businesses that run multiple campaigns across different online and offline channels.

Key Features & Specifications

• Call Tracking: Assign unique phone numbers to campaigns for precise attribution.

• Dynamic Number Insertion (DNI): Automatically track online call sources.

• Client Portal: Allow clients to access call data for transparency.

• AI Call Summaries: Generate automated summaries of conversations.

• Call Flows: Customize call paths, including forwarding and distribution.

• Call Recording: Store and review calls for quality assurance.

• Call Whisper: Provide agents with context before answering calls.

• Spam Blocking: Filter out robocalls and spam calls.

• White Labeling: Customize branding for a seamless experience.

• Automation: Set up automatic responses and CRM integrations.

• Reporting & Analytics: Gain insights into call performance.

Key Features & Specifications

• Outbound Call Center
• Inbound Call Center
• Auto Call Recording
• Queue Management (Calls)
• Call Monitoring
• Web Notification
• Push Automation
• Report Generation
• Call Center Management
• Call List Management
• Call Recording
• Call Reporting
• call routing