SailPoint IdentityNow is a SaaS platform that enables businesses to rethink and shape their identity in terms of security and risks. The tool tackles the challenges that come with digitizing and moving to the cloud by adopting new technologies. It also collaborates with patented AI capabilities and cloud governance to enhance and accelerate identity-related decisions such as identifying risk and analyzing security issues. SailPoint IdentityNow’s inbuilt AI helps businesses create and update roles to shape their identity program. It also provides real-time recommendations so that users can decide as to whether access should be granted or not. The tool analyses peer groups and identifies risky user access, thus quickly addressing security and compliance gaps. SailPoint IdentityNow minimizes helpdesk calls by offering users a comfortable and safe mode of changing or resetting the passwords. The tool enables users to use AI to discover and protect access to all their cloud platforms, including Azure, AWS, and Google Cloud Platform.