Instant Housecall is a remote support solution that allows you to view and control remote PCs and Macs on-demand (with no preinstalled software) and unattended any time. With session chat, you can understand your customer’s needs and get a complete audit trail. You can view multiple monitors with pan and scan dual monitor support. You can also zoom in and out to see all monitors at the same time or one at a time. You can reboot your customer’s computer, even into safe mode, and automatically reconnect. You can also get notified by SMS any time your customer is trying to reach you.