Upzelo
By Upzelo
Upzelo is a subscription retention software that helps businesses create dynamic cancellation flows, reducing customer churn by up to 40%. Upzelo helps marketers create surveys. These surveys help them understand why subscribers are cancelling. Furthermore, this software allows users to test offers, helping them prevent customers from cancelling. With Upzelo, users build audiences to target customer behaviour or cohorts. Also, this software allows marketers to customise flows that suit their business needs. Besides reducing customer churn, Upzelo helps cut the cost of win backs, grow lifetime value and improve customer experience. Upzelo offers quick survey templates with which users can find out why subscribers want to leave. With this software, one can create offers for customers who want to cancel picks from pre-made offers. Furthermore, it reduces churn by tailoring experiences to different types of subscribers. Further, with this software, users can track offers, customer value scores, and cancellation trends