TeamHeadquarters

TeamHeadquarters is a comprehensive help desk and project management solution that helps companies improve customer satisfaction levels in real-time by providing unlimited ticketing, file management, problem management, time tracking, and integrated scheduling functionalities. It can be leveraged to manage projects of any size and includes features like Gantt charting, project planning, portfolio reporting, import/export, and resource planning for easy project management. The software allows project managers to assign tasks to employees and get complete visibility of tasks, operational tickets, and existing services. Its resource management feature offers clarity into resource load balancing and project task assignments. With an inbuilt My Team feature, users can generate unlimited teams to complete a particular project. They can also modify and view team sheets and schedules, manage ticket load, and print timesheet reports.