Indeemo
By Indeemo
Indeemo is a user research tool that helps businesses understand their customer’s behaviour and needs. It offers a mobile ethnography platform to keep track of customer activity on the brand’s eCommerce platform. Indeemo’s user research and UX Diary Studies help companies improve their products and services by understanding their customers' needs remotely. The tool provides insight into contextual user behaviour, motivations and needs over time using longitudinal Diary Studies. Companies can use remote video diaries to capture instant feedback from their customers every time they interact with their products, service or experience. Users can also test the remote usability using the Mobile Screen Recording facility that shows them how customers navigate and interact with mobile websites and apps. All of Indeemo’s features provide powerful, scalable and cost-effective solutions to increase sales.