Geedesk
By Geedesk
Onetime(Perpetual License)
Not Available
Geedesk is a cloud-based guest complaint and request management software that helps hotels manage their guest complaints and requests effectively. Geedesk automates the process of assigning the requests or complaints to the respective department or service staff. Escalation policies are very critical in enforcing brand standards in resolving guest complaints and requests. Geedesk has a detailed reports module that provides a 360-degree view on data points like staff performance, the level of guest satisfaction, number of escalated tickets, end of the day report, etc.