3CX

3CX is a powerful business communication tool that helps companies to conduct remote business meetings, reply to service customer requests and work more efficiently. It is specially built for teams who are working remotely, enabling employees to make seamless video calls with the help of presentation and remote assistance tools. With a live chat facility, users can convert their visitors into leads, increase communication with customers and enhance the overall experience. Moreover, a full-featured PABX system offered by 3CX includes call queues, web conferencing and a built-in video call generation facility, enabling employees to boost customer services on the go. They can even reply to business SMS, website and Facebook messages, chat with co-workers, make or receive calls and start video calls to ensure customer satisfaction. The software can also be used to send and receive instant text messages via a designated business phone number so that employees don’t have to use their personal mobile numbers.