Marg Whatfix
Marg ERP 9+
4.6
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Pricing of Marg ERP-Pharmaceutical Industry Software
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- Easy Guide Creation
- Zero Code Integration
- Rich Display Options
- Smart Targeting
- Multiple Touchpoints Engagement
- User Level Tracking
- Easy Guide Creation
- Zero Code Integration
- Rich Display Options
- Smart Targeting
- Multiple Touchpoints Engagement
- User Level Tracking
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Whatfix
Company Details
- Company Name: Whatfix
- Headquarter: San Jose, California United States
Whatfix Description
Whatfix Video
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User Reviews
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What do you like best?
It is a very useful and practical management tool, providing very effective and easy to understand training, thanks to the videos and support provided by the help platform in a great way, understanding the usefulness of the platform and managing it with greater utility.
What do you dislike?
It would be very useful to improve integration with other applications, thus improving its usefulness and manageability.
What problems are you solving with the product? What benefits have you realized?
It is great that it allows you to provide customer service in a very effective and practical way, since it gives you the training to understand how to best support customers.
What do you like best?
Team effort to get us onboarded and working together to resolve key issues in the first few months.
What do you dislike?
The tool itself is challenging for the less technical people to use the tool, as you need to know the css classes to show flows and steps
What problems are you solving with the product? What benefits have you realized?
Trying to make the tool work for segmentation and how we get the tool working for copy editors. With some of the new features coming along, we've managed to add flows live which we were unable to do so before, such as auto hoover.
What do you like best?
Their customer service and availability is great for being across the world. Always friendly and willing to work with us to find solutions to our problems.
What do you dislike?
We were promised a lot of features that weren’t as easy to use as they made it seem when we signed up.
What problems are you solving with the product? What benefits have you realized?
We needed step by step walkthroughs so that has been very helpful.
What do you like best?
We have been using whatfix for some time and these are some of the benefits that we have achieved with this software.The main benefit that we have had with whatfix is ??that now we save a lot of time with our clients since we create content that explains what we do. We can have a number of formats available and they are updated if we make any changes to each one now, thanks to whatfix, our support tickets have been greatly reduced and our clients are being guided step by step, we also like that your customer service is always the most attentive and cordial since they are interested in you and in guiding you to solve the doubts you have
What do you dislike?
My experience has been very good in general but I would like them to have a mobile version so that I can always be aware of everything at any time and at any time
What problems are you solving with the product? What benefits have you realized?
Whatfix has helped us so that all our users can use our platform and make the most of all the benefits we offer them and also helps clients who have time to reinforce all their knowledge
What do you like best?
enjoy doing the tutorials with the software Whatfix, one of the best things that the software has is the personal support to the client, who is always ready to help you in everything, from the initial configuration to the maintenance, they are always ready to answer any problem .
What do you dislike?
I did not like the integration table much more difficult to manage. It took me a while to manage the Integration part, but Whatfix has been very patient and helpful every step of the way
What problems are you solving with the product? What benefits have you realized?
is an excellent method to improve the integration and management of software
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Frequently asked questions
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Whatfix has 1 plans,
- Whatfix USD 0.00
Whatfix provides Business Hours,Online (Ticket) support.
Whatfix is allowed 0 Days Free Trial.
Whatfix provides Help Guides,Blogs for the software training.
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