Marg WalkMe
Marg ERP 9+
4.4
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Basic Plan
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 3 Walk-Thrus
- Up to 5 Steps Per Walk-Thru
- 300 Assists Per Month
- Basic Online Support
- 3 Walk-Thrus
- Up to 5 Steps Per Walk-Thru
- 300 Assists Per Month
- Basic Online Support
Custom Plan
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Unlimited Walk-Thrus
- Unlimited Steps Per Walk-Thru
- Unlimited Assists
- Multiple Support Options
- Multiple Domains
- Full Help Desk Integration
- Design Flexibility
- Full Interface Control
- Advanced API Support
- Multi-language
- Self-Hosting Option
- Analytics
- SSL Support
- Segmentation
- Unlimited Walk-Thrus
- Unlimited Steps Per Walk-Thru
- Unlimited Assists
- Multiple Support Options
- Multiple Domains
- Full Help Desk Integration
- Design Flexibility
- Full Interface Control
- Advanced API Support
- Multi-language
- Self-Hosting
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses WalkMe
Company Details
- Company Name: WalkMe
- Headquarter: San Francisco, California United States
WalkMe Description
WalkMe Video
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User Reviews
WRITE A REVIEW
What do you like best?
Flexibility to create walk-throughs and customer facing assets to support new feature releases, share important communications and understand what features users are interacting with in our product.
What do you dislike?
Support team is extremely slow to respond with resolutions for critical bugs. When I try to contact my client success manager for help, I'm told that if she responds I'll be billed for professional services hours. I often feel stuck and helpless when encountering major issues, such as session playbacks not being available, due to lack of response, support tickets being assigned and re-assigned from team to team. Managing my walkme support tickets has become a full time job and is not time well spent.
What problems are you solving with the product? What benefits have you realized?
helping users on-board in product, understanding user behaviors with product features, anticipate issues or bugs
What do you like best?
WalkMe is very simple to use and is supported in the "cloud" (no download or install required). You can create instructions very quickly and effectively.
What do you dislike?
Very expensive.
Recommendations to others considering the product:
None.
What do you like best?
Walkme is great at guiding users through simple processes, teaching them along the way. It also has a good popup system for getting the word out to many users.
What do you dislike?
I have had bad experiences with the support, and now expect issues to take a lot longer to resolve than they should. Changes "Improvements" to the system have not always been purely positive, removing some basic functionality that was previously there and very useful.
What problems are you solving with the product? What benefits have you realized?
We use Walkme to reduce the load on our support staff. It has made a small impact but has a way to go.
What do you like best?
Easy good for technical writing. Still learning the platform.
What do you dislike?
Not as complicated and add more features.
What problems are you solving with the product? What benefits have you realized?
Writing, research and marketing tool
What do you like best?
The ability to help on board users and the Need Help? menu.
What do you dislike?
The software has a lot of bugs and is not reliable.
I open a support ticket almost everyday, they respond fast but I would rather have better quality over good support.
What problems are you solving with the product? What benefits have you realized?
On board users, increase feature adoption.
Response from Brittany Rolfe Hillard of WalkMe
Pleasure to meet you, and thank you for sharing your feedback on WalkMe. I'm glad to hear that WalkMe is helping you onboard users and drive feature adoption, but disappointed to hear that you're experiencing any bugs. As this experience is atypical for our customers, I'd love to better understand some of the issues if you'd be open to a discussion? Please email us at community@walkme.com so we can learn more. Looking forward to discussing with you.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
WalkMe has 2 plans,
- Basic Plan USD 0.00
- Custom Plan USD 0.00
WalkMe provides Phone,Business Hours,Online (Ticket) support.
WalkMe is not allowing Free Trial.
WalkMe provides Help Guides,Blogs,Video Guides for the software training.
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