Marg Voxbone
Marg ERP 9+
4.3
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Pricing of Marg ERP-Pharmaceutical Industry Software
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- HD Voice on local
- national and toll-free numbers
- Integrate into any comms platform
- Best Quality Routing for optimized call experience
- 100% compliant cloud communications
- VPN
- TLS and SRTP encryption
- Call Forwarding for dynamic load balancing
- Interconnect with our voice network from 500 locations
- Automated failovers
- 99.99% service uptime
- Detailed CDRs and Insights into your call traffic
- HD Voice on local
- national and toll-free numbers
- Integrate into any comms platform
- Best Quality Routing for
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Voxbone
Company Details
- Company Name: Voxbone
- Headquarter: Brussels,
Voxbone Description
Voxbone Video
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User Reviews
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What do you like best?
We've have had DIDs on voxbone for 13 + years. The ability to order DIDs in multiple countries and set them up quickly was unique when we started with them in 2006. The reliability and stability for the most part has been appreciated. The quality has been adequate, and the portal for the most part is reasonably easy to navigate. They were ahead of their time when they started in 2005, and they're service has lowered communication costs overall.
What do you dislike?
Beware of their MMC. We've been a customer since 2006. They're contracts / or Monthly Minimum Contract has No flexibility. Our company is scaling back, and were locked into overpaying for DIDs, or having the choice of losing our DIDs and services all together if we cancel or change the current MMC were on. We've been through all the growing pains of voxbone, outages, having to change out DIDs, quality issues, but they've made strides.
Recommendations to others considering the product:
Beware of their contracts. There is no flexibility and you'll end up overpaying significantly if your project ends, lose a customer, or have a loss of revenue.
What problems are you solving with the product? What benefits have you realized?
Voxbone has allowed consumers and business to communicate worldwide at a fraction of the price.
Response from Hayley Rodgers of Voxbone
Hi Ryan, we are sorry you feel your experience with Voxbone has been a negative one.
It’s a shame we couldn’t get more than 1 star considering you mentioned our quality, reliability, and scalability.
With regards to our pricing, all terms and conditions are clearly indicated in the contract. These are the standard terms that apply to all our customers.
If you'd like to discuss further, please reach out with any questions.
Thanks,
Voxbone
What do you like best?
The Quality of the connections and the amount of POPs.
What do you dislike?
The pricing of the products 1s much too high compared to the competition. Too much bureaucracy, Slow and difficult porting process.
Recommendations to others considering the product:
Beware, the contracts are problematic. They won't let you go if they can. Difficult to end. And the pricing is much too high.
What problems are you solving with the product? What benefits have you realized?
Selling foreign phone numbers. Growing over the country borders
Response from Hayley Rodgers of Voxbone
Hi, thank you for leaving a review. We are sorry you feel your experience with us hasn’t been a positive one. It’s a shame that we couldn’t get another star for our Quality of the connections and the amount of PoPs!
With regards to our pricing, all terms and conditions are clearly indicated in the contract. These are the standard terms that apply to all our customers.
If you'd like to discuss further, please reach out with any questions.
Thanks,
Voxbone
What do you like best?
Interface of tool is nice and easy to use although the support is slow.
What do you dislike?
Commercially, they behave like beasts where they simply increase the normal channel pricing from 8 eur/month to 15 eur/month so by 187% with just 7 days warning period.
Recommendations to others considering the product:
Do not use them at all they will benefit from the fact your prices are going up to increase them more and more.
What problems are you solving with the product? What benefits have you realized?
Nothing really. What they propose is available anywhere.
What do you like best?
pretty easy to setup; configure and make changes
What do you dislike?
not exactly the cheapest platform out there
What problems are you solving with the product? What benefits have you realized?
manage support text messages from customers
What do you like best?
Really like the autoprovisionning platform and the work that was done to integrate and automate with API's
What do you dislike?
Prices have become outrageous with time and world has moved and Voxbone hasnt realized apparently.
Also because of your automation, you should be price champions in order not to open door to competition.
What problems are you solving with the product? What benefits have you realized?
Getting DIDs easily
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Voxbone has 1 plans,
- Voxbone USD 0.00
Voxbone provides Phone,Business Hours,Online (Ticket) support.
Voxbone is not allowing Free Trial.
Voxbone provides Help Guides,Blogs,Video Guides for the software training.
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