Marg Vivantio

Marg ERP 9+

Vivantio is an IT service management software that is intuitive for IT companies' service teams. It helps companies manage their core incident, client, change, problem, and asset management needs with the help of multiple tools. Service teams can create customizable tickets of different types according to their business units. They can route multiple tasks to various teams with their roles and permissions features. Also, Vivantio helps to manage business processes across departments, teams, and even customers. It allows companies to view snapshots of important operational data from their home area. Admins can also prioritize work through customizable ticket views, history, service details, and its load balancer. Vivantio helps to boost productivity, record key performance metrics accurately, and offer an enhanced customer experience using its service automation capabilities. Service teams can streamline approvals and tasks for their standard workflows processes. The software comes with customizable self-service portals and CRM features that help to build more effective customer service relationships.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

VALUE

USD 42.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Simple
  • easy configuration
  • Intuitive interface
  • Simple SLAs
  • Be up and running in just a few hours
  • Create an elevated customer experience
  • Offer enhanced services offering
  • Brand self-service portals
  • Keep all your tickets in one place
  • Save valuable time
  • Share information across your team
  • Mobile edition
  • Organize with Queues and Tabs
  • Simple
  • easy configuration
  • Intuitive interface
  • Simple SLAs
  • Be up and running in just a few hours
  • Create an elevated customer experience
  • Offer enhanced services offering
  • B

VITAL

USD 52.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Manage multiple tickets
  • Support for ITIL processes
  • Multiple SLAs
  • Track and monitor KPIs
  • Codeless setup
  • List
  • Kanban
  • and Calendar view types
  • Custom forms and fields
  • Surveys
  • Per customer configuration
  • Home screens and watch lists
  • Highlighting rules
  • Links to knowledge and help
  • Create routing rules
  • Reduce customer wait times
  • Custom Dashboards
  • Manage workflows
  • Manage multiple tickets
  • Support for ITIL processes
  • Multiple SLAs
  • Track and monitor KPIs
  • Codeless setup
  • List
  • Kanban
  • and Calendar view types

VELOCITY

USD 82.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Create unlimited ticket types
  • Full control over ticket configuration
  • Per customer SLAs
  • Realtime statistics and data analysis
  • Full business rules engine
  • Advanced interactive searching
  • Roles and Permissions
  • Automate Reporting and KPIs
  • Multiple Branded Portals
  • Create reporting wallboards
  • Insights to detect conflicts
  • End-user and tech to tech chat
  • Create dynamic assignments
  • Empower customers
  • Centralize all KPI monitoring
  • Automate complex workflows
  • Create unlimited ticket types
  • Full control over tick

VISIONARY

USD 142.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Gain visibility of all service operations
  • Unify your corporate approach to service
  • Continued promotion of core services
  • Data Warehousing
  • Bespoke managed customer service
  • Bring together global service teams
  • Gain visibility of all service operations
  • Unify your corporate approach to service
  • Continued promotion of core services
  • Data Warehousing
  • Bespoke managed customer service
  • Bring together global service teams

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Vivantio

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Vivantio
  • Headquarter: Boston, Massachusetts United States

Vivantio Description

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User Reviews

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Vivantio has 4 plans,

  • VALUE USD 42.00 /User/Month
  • VITAL USD 52.00 /User/Month
  • VELOCITY USD 82.00 /User/Month
  • VISIONARY USD 142.00 /User/Month

Vivantio provides Online (Ticket) support.

Vivantio is allowed 0 Days Free Trial.

Vivantio provides Help Guides,Blogs,Video Guides for the software training.

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