Marg Virtru
Marg ERP 9+
4.0
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Pricing of Marg ERP-Pharmaceutical Industry Software
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Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Virtru
Company Details
- Company Name: Virtru
- Headquarter: Washington,
Virtru Description
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User Reviews
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What do you like best?
Slick interface and UX. Very well thought-out user experience and outstanding ease of use.
What do you dislike?
As of 1/27/2017, it appears that Virtru is not maintained. After online subscription cancellation failed ("contact support"), I tried to contact them 4 different times, still no response in 4 days. I had to cancel my credit card, this was the only way to stop thing thing from billing me.
Now to the reason I cancelled, I really loved the app when saw it a year ago, and subscribed just in case, without apparent need. But both times I did need to send sensitive stuff via email, Virtru failed to open on the recepient's computer.
Recommendations to others considering the product:
If you do decide to sign up, make sure you can reach these guys, before you do.
What problems are you solving with the product? What benefits have you realized?
n/a
What do you like best?
The day we no longer used this company. The worst experience I have ever had with a company.
What do you dislike?
Customer service, No Contact Number. A 30-day notice of cancelation, Took over a week for someone to reach out to us.
Recommendations to others considering the product:
DO NOT USE. STAY AWAY
What problems are you solving with the product? What benefits have you realized?
We did not. We had to switch companies because we had so many issues.
What do you like best?
EASY TO INTEGRATE WITH GOOGLE, HOWEVER THE APP FOR SMART PHONES MIGHT AS WELL NOT EXIST.
What do you dislike?
THEY ONLY ALLOW FOR EMAIL OR ONLINE SUPPORT. THE BILLING NUMBER CALLS
Recommendations to others considering the product:
DO NOT USE...
What problems are you solving with the product? What benefits have you realized?
THEY ARE A SCAM, EVEN IF YOU MAKE CHANGES ONLINE AS THEY INSTRUCT YOU TO DO SO, THEY STILL CHARGE YOU THE WRONG AMOUNT. CLAIM THEY CANNOT CHANGE AND THEN TELL YOU TO MAKE CHANGES FOR NEXT YEAR.
What do you like best?
We came from a traditional secure email service and Virtru's passwordless access via Gmail is very nice.
What do you dislike?
The number of problems clients have had is completely overwhelming. Only about 50% of our messages can actually be retrieved without issue. Your client must have Gmail and Chrome for this solution to be user friendly. Otherwise you need to do pin logins every time and more times than not this will not work. Group emails and distribution lists aren't supported nor is Firefox. The sales reps and account managers do not help the situation and are unresponsive. If you are an enterprise that wants to keep your users happy and reading your messages look elsewhere.
Recommendations to others considering the product:
Don't
What problems are you solving with the product? What benefits have you realized?
HIPAA compliant email and secure billing invoicing. It works well when you have Gmail otherwise go a different way.
What do you like best?
Virtru provides an opportunity to access secure documents remotely and transfer information between agencies without fear of privacy breaches.
What do you dislike?
Virtru is persnickety and slow and generates copious notification emails.
Recommendations to others considering the product:
Exercise patience and provide feedback so we can all assist in this product's development.
What problems are you solving with the product? What benefits have you realized?
Virtru maintains client privacy while allowing for the convenience of emailing information/documents to coordinate services.
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Frequently asked questions
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Virtru has 0 plans.
Virtru provides Online (Ticket) support.
Virtru is not allowing Free Trial.
Virtru provides Help Guides,Video Guides,Blogs for the software training.
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