Marg VideoPeel

EDIT: Removing an additional star, because honestly, I could not be more appalled by this company. Not only did they make zero attempts to correct or apologize for the way they treated me, but they successfully got Appsumo to censor my review and then tried to do the same thing here on trustpilot, claiming I hadn't had a genuine experience. Alas, what do you do when you still have full access to the platform you paid for, and can video screenshare it with trustpilot's compliance team + you have the invoices, and even the email invites to the meeting mentioned in this review. Shame on you videopeel team, at least apologize. ____I bought their product via an appsumo deal, and actually stacked a couple codes to get more videos. If you aren't familiar with Appsumo, it's a platform that software companies like Videopeel use to gain momentum and users, at cheap, but they have to offer a crazy awesome deal where it is some form of the product for lifetime for one set price. Anyway, all good, product seemed ok. But the real issue I had was their poor attitude. First they tried upselling a pretty crucial feature for $1000 a month. But after sharing with them multiple ideas, why this wasn't the best idea, and how they could grow faster with businesses like ours they got defensive, called me, "their customer", - Aggressive and essentially cut me off. Then the Co-Founder, continued to defend this behavior, tried to censor my negative review, and just all around left me really ticked off enough to spread this. In the 20+ years I've been in business, I've rarely if ever left a negative review, but this just warrants it. Too many businesses think they can treat customers poorly, have zero respect, and get away with it. Well, not with me. Before you get excited about these guys, know what you are in for. I regret my purchase because at the end of the day you want to work with businesses that respect people especially their customers.

They don't tell you this beforehand, but VideoPeel has an arbitrary "30-day written notification requirement" in order to pause or end your account.Super predatory. At least the cable company can pretend that they have equipment to restock when they do this, but VideoPeel does this with a software subscription.

I bought their product via an appsumo deal, and actually stacked a couple codes to get more videos. If you aren't familiar with Appsumo, it's a platform that software companies like Videopeel use to gain momentum and users, at cheap, but they have to offer a crazy awesome deal where it is some form of the product for lifetime for one set price. Anyway, all good, product seemed ok. But the real issue I had was their poor attitude. Firs they tried upselling a pretty crucial feature for $1000 a month. But after sharing with them multiple ideas, why this wasn't the best idea, and how they could grow faster with businesses like my self they got defensive, called me "their customer" - Aggressive and essentially cut me off. Then the Co Founder, continued to defend this behavior, tried to censor my negative review, and just all around left me really ticked off enough to spread this. In the 20+ years I've been in business, I've rarely if ever left a negative review, but this just warrants it. Too many businesses think they can treat customers poorly, have zero respect, and get away with it. Well, not with me. Before you get excited about these guys, know what your in for. I regret my purchase, because at the end of the day you want to work with businesses that respect people especially their customers.