Marg Usersnap

Marg ERP 9+

Users is a customer feedback platform that enables you to create customer-centric products with actionable consumer inputs. With Usersnap, you can directly pin comments to screenshots, automatically collect metadata, and host mini-surveys. You can also target particular email lists, URLs, or consumer behaviours for better results with Usersnap.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Basic

USD 29.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Team members : 2
  • Feedback projects‍ : 1
  • Feedback reporters & feedback items : Unlimited
  • The Usersnap Dashboard‍
  • Widget features‍
  • Mobile app for dashboard
  • High security & 100% GDPR compliance
  • Page views limit‍ : < 500
  • 000
  • Terms of Service : Standard Terms
  • Subscription Payment : Credit Card
  • Support : Basic
  • Team members : 2
  • Feedback projects‍ : 1
  • Feedback reporters & feedback items : Unlimited
  • The Usersnap Dashboard‍
  • Widget features‍
  • Mobile app for dashboard
  • High security & 100% GDPR compliance
  • Pag

Startup

USD 79.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Team members : 10
  • Feedback projects‍ : 3
  • Feedback reporters & feedback items : Unlimited
  • The Usersnap Dashboard‍
  • Widget features‍
  • Mobile app for dashboard
  • High security & 100% GDPR compliance
  • Integrate with 1
  • 500 apps
  • Routing Menu‍
  • Page views limit‍ : < 500
  • 000
  • Terms of Service : Standard Terms
  • Subscription Payment : Credit Card
  • Support : Basic
  • Team members : 10
  • Feedback projects‍ : 3
  • Feedback reporters & feedback items : Unlimited
  • The Usersnap Dashboard‍
  • Widget features‍
  • Mobile app for dashboar

Company

USD 149.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Team members : 15
  • Feedback projects‍ : 10
  • # of archived projects‍ : 5
  • Feedback reporters & feedback items : Unlimited
  • The Usersnap Dashboard‍
  • Widget features‍
  • Mobile app for dashboard
  • High security & 100% GDPR compliance
  • Integrate with 1
  • 500 apps
  • Routing Menu‍
  • Customer care replies‍
  • Development Package‍
  • Page views limit‍ : < 1
  • 000
  • 000
  • Terms of Service : Standard Terms
  • Subscription Payment : Credit Card
  • Support : Basic
  • Team members : 15
  • Feedback projects‍ : 10
  • # of archived projects‍ : 5
  • Feedback

Enterprise

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Team members : up to unlimited
  • Feedback projects‍ : up to unlimited
  • # of archived projects‍ : up to unlimited
  • Feedback reporters & feedback items : Unlimited
  • The Usersnap Dashboard‍
  • Widget features‍
  • Mobile app for dashboard
  • High security & 100% GDPR compliance
  • Integrate with 1
  • 500 apps
  • Routing Menu‍
  • Customer care replies‍
  • Development Package‍
  • Custom Branding for Widgets‍
  • Webhook integration
  • Enterprise support
  • Page views limit‍ : > 1
  • 000
  • 000
  • Terms of Service : Custom terms
  • Subscription Payment :

Who uses Usersnap

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Usersnap
  • Headquarter: Linz,

Usersnap Description

Key Features & Specifications

  • Storage and Retrieval
  • Release Management
  • Issue Tracking
  • Filtering
  • Dashboard (Bug Tracking)
  • Backlog Management
  • Bug Assignment
  • Role Management
  • Reports
  • Workflow Management
  • Task Management
  • Ticket Management

Usersnap Video

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User Reviews

WRITE A REVIEW
quotes

What do you like best?

Usersnap has great potential, but it doesn't seem to be ready for primetime.

What do you dislike?

There's too many gaps and issues that it seems like it's a beta-test. For example, a bug that prevented me from updating our billing or 3rd party integrations missing essential hooks or data. Since it's not a full blown helpdesk app, it's critical that it work with 3rd party integrations and so far, Usersnap falls drastically short. Support and senior staff seem disinterested in addressing these issues, so I'm not confident in their future feature timeline.

Recommendations to others considering the product:

I would find a more comprehensive solution, possibly one directly from your helpdesk app.

What problems are you solving with the product? What benefits have you realized?

None, right now. Will be discontinuing this service.

- Administrator in Higher Education

quotes

What do you like best?

Intuitive and easy to use, pointing bugs on-screen, customizable feedback

What do you dislike?

Lack of features on A/B testing report, competitive pricing tires.

Recommendations to others considering the product:

If you are looking for a quick and easy to use (feedback/bug) tool, Usersnap is a good solution.

What problems are you solving with the product? What benefits have you realized?

Usersnap helps us fixing bugs and collect feedback from our customers.

- Walid A

quotes

What do you like best?

Usable interface, easy to setup and start gathering feedback.

What do you dislike?

Hotjar's feedback functionality (included in plans for free) has replaced the need for this tool.

It's hard to tell how people who open the tool interact with it, is it as intuitive as it could be? Do people know what the tool does exactly? We get lots of responses without a screengrab.

What problems are you solving with the product? What benefits have you realized?

It helps to gather feedback around what issues users are having on your website, and it lets them highlight an area to relate to their feedback if they want to.

- Lee P

quotes

What do you like best?

Usersnap allows non technical users to capture screens, client machine info and provide details of the issues end user facing. This in turn also help technical team to analyze, replicate and troubleshoot the issue faster. Thanks

What do you dislike?

Possibly some of the traces via inspect elements etc. can be logged which can help further

Recommendations to others considering the product:

Free version do not provide reporting and export of all issues.

What problems are you solving with the product? What benefits have you realized?

Beta testing of products

- Anand S

quotes

What do you like best?

It is great how one can submit an issue and everything need to identify, trouble shoot and resolve the issue is easily accessible. Makes ones job much easier.

What do you dislike?

The only thing my company does not like, is the software pricing. It is too expensive.

What problems are you solving with the product? What benefits have you realized?

We provide several resources to families experiencing homelessness therefore use different software that need to be working properly at all times.

- User in Non-Profit Organization Management

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Usersnap has 4 plans,

  • Basic USD 29.00 /Month
  • Startup USD 79.00 /Month
  • Company USD 149.00 /Month
  • Enterprise USD 0.00

Usersnap is the Bug Tracking Software used for the below functionalities.

Top 5 Usersnap features

  • Storage and Retrieval
  • Release Management
  • Issue Tracking
  • Filtering
  • Dashboard (Bug Tracking)

Usersnap provides Online (Ticket),Business Hours support.

Usersnap is allowed 0 Days Free Trial.

Usersnap provides Help Guides,Video Guides,Blogs for the software training.

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