Marg tryvium
Marg ERP 9+
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Unlock the transformative potential of tryvium, the Microsoft Teams based Cloud Contact Center Solutions designed to supercharge your support team and enhance both employee and customer experiences. Leveraging the cutting-edge capabilities of AI, our platform revolutionizes the way support is delivered by enabling robust self-service features and providing agents with intelligent tools that ensure unparalleled service quality. With tryvium, you’ll gain deep, actionable insights that empower continuous optimization of your operations, boosting overall satisfaction and driving significant business outcomes.
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Lite
USD 3.00 /15 Agents
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- NLP based Virtual Assistant
- Use Case Automation
- Screen sharing
- Presence Management
- Live Agent Routing
- Profile based routing
- Language based routing
- Off Business Hours Routing
- Holiday Management
- Skill Level Routing
- Route based on recent disconnect
- Co-Pilot Integration
- Summarization
- Customer 360
- Agent 360
- NBO / NBA
- Personalized Pitch / Conversation
- Instant Language Translation services
- KB Assist
- Canned Messages
- Custom Commands
- File sharing
- Integrated Agent UI
- Auto – Ticket
- Real-Time KPI Dashboard
- Real-Time Contact Monitoring
- Real-time negative sentiment analysis
- Survey Component
- NLP based Virtual Assistant
- Use Case Automation
- Omni Channel Experience
- Channel Switching (chat to voice & vice versa)
- Video Calling
- Call Conferencing
- Call Transfer
- Screen sharing
- Voicemail
- Presence Management
- Live Agent Routing
- Profile based routing
- Language based routing
- Off Business Hours Routing
- Holiday Management
- Skill Level Routing
- Co-Pilot Integration
- Summarization
- Customer 360
- Agent 360
- Instant Language Translation services
- KB Assist
- Canned Messages
- Custom Commands
- File sharing
- Integrated Agent UI
- Auto – Ticket
- Real-Time KPI Dashboard
- Real-Time Contact Monitoring
- Real-time negative sentiment analysis
- Survey Component
- NLP based Virtual Assistant
- Use Case Automation
- Omni Channel Experience
- Channel Switching (chat to voice & vice versa)
- Video Calling
- Voice Biometrics
- Call Conferencing
- Call Transfer
- Screen sharing
- Voicemail
- Presence Management
- Live Agent Routing
- Profile based routing
- Language based routing
- Off Business Hours Routing
- Holiday Management
- Sentiment based routing
- Skill Level Routing
- Best available agent routing
- Route based on recent disconnect
- Co-Pilot Integration
- Summarization
- Real Time Voice Transcription
- Customer 360
- Agent 360
- NBO / NBA
- Personalized Pitch / Conversation
- Instant Language Translation services
- KB Assist
- Canned Messages
- Custom Commands
- File sharing
- Integrated Agent UI
- Auto – Ticket
- PII Data Redaction
- Real-Time KPI Dashboard
- Real-Time Contact Monitoring
- Analytical Dashboard
- Real-time negative sentiment analysis
- Survey Component
- Co-Pilot for Admins
- AI driven Journeys
- Campaign Manager
- Predictive Analytics
- Quality Audit
Essential
USD 5.00 /15 Agents
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 15 agent licenses
Advanced
USD 7.00 /15 Agents
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 15 agent licenses
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket),Business Hours |
| Customization: | Yes |
| Languages Support: | English |
Who uses tryvium
Company Details
- Company Name: tryvium
- Headquarter: Iselin, New Jersey United States
tryvium Description
Cloud contact center solution seamlessly integrated with Microsoft Teams. Designed to enhance both employee and customer experiences, tryvium leverages advanced AI capabilities to deliver intelligent, scalable, and high-performance support operations. The platform empowers organizations with self-service automation, context-aware agent tools, and real-time analytics—enabling faster resolution times, improved satisfaction scores, and greater operational efficiency. Whether you’re looking to streamline support, reduce costs, or gain deeper insights into performance, Tryvium provides the agility and intelligence to transform your contact center.
Key Features & Specifications
- Queue Management (Calls)
- IVR Support
- Call Monitoring
- Live Chat
- Predictive Dialer
- Progressive Dialer
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- Call List Management
- Call Monitoring
- call routing
- Skill Based Routing
- Call Queuing
- Automatic Call Distribution (acd)
- CRM Integration
- Voicemail
- Call Recording
tryvium Video
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
tryvium has 3 plans,
- Lite USD 3.00 15 Agents
- Essential USD 5.00 15 Agents
- Advanced USD 7.00 15 Agents
tryvium is the Cloud Contact Center Software used for the below functionalities.
Top 5 tryvium features
- Queue Management (Calls)
- IVR Support
- Call Monitoring
- Live Chat
- Predictive Dialer
tryvium provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
tryvium is allowed 14 Days Free Trial.
tryvium provides Blogs,Infographics,Case Studies for the software training.
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