![TOPS [ONE]](https://cdn.saasadviser.co/uploads/software/20192/logo/6743852ec11fd5e7265804fee7408e28.jpg "TOPS [ONE]"){kind=logo}
Marg TOPS [ONE]
Marg ERP 9+
4.4
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
TOPS [ONE]
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Up to 500 doors
- $375 monthly minimum
- State of the art communications
- Incredible management tools
- Powerful accounting features
- Self-service owner access
- Up to 500 doors
- $375 monthly minimum
- State of the art communications
- Incredible management tools
- Powerful accounting features
- Self-service owner access
TOPS [ONE] Premium
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of TOPS [ONE] plan
- plus
- Up to 300 doors
- $750 monthly minimum
- Book amenities and reservations
- World class concierge services
- Robust visitor management
- Includes features of TOPS [ONE] plan
- plus
- Up to 300 doors
- $750 monthly minimum
- Book amenities and reservations
- World class concierge services
- Robust visitor management
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses TOPS [ONE]
Company Details
- Company Name: TOPS [ONE]
- Headquarter: Clearwater , Florida United States
TOPS [ONE] Description
TOPS [ONE] Video
Alternative
More Alternative
Keka HR Payroll Platform Screenshots
![TOPS [ONE] Screenshot 1](https://cdn.saasadviser.co/uploads/software/20192/screenshot/0_6743852ec11fd5e7265804fee7408e28.png)
User Reviews
WRITE A REVIEW
What do you like best?
Access to homeowner information & work order system.
What do you dislike?
Cannot get letter templates nor billing statements created and installed properly. The TOPS staff does not have the answers either and their response is. "You'll just have to figure it out" In many instances you can tell that TOPS knows there is a problem with the software but has no fix for it.
Recommendations to others considering the product:
Wait, it is not ready.
What problems are you solving with the product? What benefits have you realized?
Right now we are not solving any problems but rather creating more. No benefits realized yet.
Response from Andrea Drennen, CMCA of TOPS [ONE]
Under no circumstances would we ever want you to feel that you had to figure it out on your own.
We have specifically assigned a Client Success Manager to each TOPS ONE client to help insure a smooth transition process. Part of their job is to help you with your templates and reports to get your outputs exactly the way you need.
It sounds like you could do with a consultation with your success manager. Please call us at 1-800-760-9966 or email our Director of Client Success directly at andream@topssoft.com.
What do you like best?
Cost is affordable at only $0.50 per door.
What do you dislike?
Their support is by far the worse I have ever experienced. After three days when I submitted a ticket for support I still did not get a callback to resolve a simple problem of adding a new user. I had to threaten them of changing software companies and 10 minutes they called me. This happens to all of our employee and they have pretty much just given up on their support now.
Recommendations to others considering the product:
I would recommend Vantaca or AppFolio who has better support and about the same user friendly as Tops one. Both are also web-base software.
What problems are you solving with the product? What benefits have you realized?
We are currently shopping for another software company due to their lack of support. We would rather pay a higher price and not lose business for better support. I have not realized any benefits of Tops One other than being web based when we changed to them from Tops Pro.
What do you like best?
Tops One makes it easier for me to create and keep track of violations.
What do you dislike?
It is always hard to adjust to a new system. Tops One doesn't make the transition the easiest, but they do offer more support in adjustment than their previous system.
What problems are you solving with the product? What benefits have you realized?
Tops One makes following up on Violations a lot easier, this is the biggest benefit.
Response from Andrea Drennen, CMCA of TOPS [ONE]
Thank you for submitting your honest feedback, We're glad to hear that TOPS ONE is making your violation management easier.
It's never easy transitioning to a new system, and we've had a wobbly start with getting our onboarding process right. I can assure you that we are actively working to make implementation easier and better for new clients coming on board, but I know that doesn't help you now. What we can offer are free weekly training webinars for all TOPS ONE clients to help you better learn the system. Check out our calendar for the schedule of events: https://www.topssoft.com/resources/events
What do you like best?
Once learned, it is fairly easy to use as far as looking up residents, adding charges to their accounts, etc. Once all the data entry is done, hopefully it should be easier to pull up reports.
What do you dislike?
We had to create new sections for marina. It's working out OK, but not great. It will be a continuing work in progress as we try to work out the bugs.
Recommendations to others considering the product:
Check out all aspects of TOPS to make sure it meets most of your requirements, anything lacking can be added.
What problems are you solving with the product? What benefits have you realized?
Once we get the bugs worked out, hopefully we will solve the issue of residents being able to see what charges and fees are on their account.
Response from Andrea Drennen, CMCA of TOPS [ONE]
Thanks for taking the time to give us an honest review! I am glad to hear that you are finding it easy to work in the TOPS ONE system.
It sounds like you are in the process of implementing Owner Access, which I think you will absolutely love - not only will your owners be able to look up their balances and account history, they will also be able to pay assessments, download community documents, and communicate with their manager on issues like open violations and requests for service. This starter kit might be just what you are looking for to help with setup: https://info.topssoft.com/download-owner-access-starter-kit
What do you like best?
Ease of navigation is the only positive aspect
What do you dislike?
There are a LOT of glitches and issues; seems everyday something has changed
Recommendations to others considering the product:
It is very glitchy. Let TOPS work out the bugs before integrating this software into your daily business
What problems are you solving with the product? What benefits have you realized?
Property management, work orders, service requests, etc. The work order system is great!
Response from Andrea Drennen, CMCA of TOPS [ONE]
Thank you for your honest review. We are always working to improve the product, and feedback from our clients is very important to us.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
TOPS [ONE] has 2 plans,
- TOPS [ONE] USD 0.00
- TOPS [ONE] Premium USD 0.00
TOPS [ONE] provides Business Hours,Online (Ticket) support.
TOPS [ONE] is not allowing Free Trial.
TOPS [ONE] provides Help Guides,Blogs,Video Guides for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
