Marg Teladoc
Marg ERP 9+
2.5
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- Mental Health
- Dermatology
- Medical Experts
- Caregiver
- STD Testing
- Nutrition
- Mental Health
- Dermatology
- Medical Experts
- Caregiver
- STD Testing
- Nutrition
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Teladoc
Company Details
- Company Name: Teladoc
- Headquarter: Purchase,
Teladoc Description
Key Features & Specifications
- Personalized URL
- Care Summary
- Patient Queue
- Patient Portal
- GDPR Compliance
- HIPAA Compliant
- Payments
- File Transfer
- Reminders
- Patient Records Management
- Alert Notifications
- Live Chat
Teladoc Video
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User Reviews
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What do you like best?
It sounded good, until I started to sign up for the service
What do you dislike?
If you do not have Blue cross/Blue shield or private pay you can't use this service
Recommendations to others considering the product:
Do not use
What problems are you solving with the product? What benefits have you realized?
Nothing
What do you like best?
I honestly hate the product. My company pays for it and the experience is seriously so bad. If you are in HR and are reviewing this product for your company, I'd look elsewhere.
What do you dislike?
Creating an appointment took nearly 30 minutes. The form asks about non relevant symptoms but makes the fields required. It makes you upload images but doesn't allow files taken from an iphone -- so they need to be converted to jpegs. Also I got to the end and there is a lot of weirdness about what address is on file.
Worse though is I have no idea when I'm going to see a doctor. You go through all this to request an email from a doctor — and even that is two business days. They sell themselves as convenient healthcare of the future.
I used the program once before and their video chat software was garbage then. The doctor had bad wifi connection too so he couldn't hear anything i was saying. I was literally shouting my symptoms at the computer — not fun if living in an apartment complex with thin walls. Also the video window is so so small.
Honestly just really hate this product.
What problems are you solving with the product? What benefits have you realized?
Technological. The forms, payments and video software are extremely poor quality. A competent UX Designer could fix this.
What do you like best?
Maybe than going to the doctor but if you want to speak to a physician that is not an option.
What do you dislike?
I think a UX person is necessary. It is unclear what happens next after filling out really robust paperwork online — which takes a lot time and is easy to get lost in. It never says like “you won’t need to speak to a doctor”. So the whole time I thought this was just paperwork to even make an appointment to see a physician. But rather, the doc was able to prescribe medicine without seeing me. I don’t know if this is always the case though. So really a UX overhaul would go a long way.
Also a better integration with mobile devices would rock. Uploading photos from iPhone was challenge because they don’t support HEIC images.
What problems are you solving with the product? What benefits have you realized?
It is faster than going to a doctor and probably cheaper. It feels tedious and impersonal too though.
What do you like best?
Simple app to use and never issues connecting with medical professionals. I've only used it once or twice, but each experience has been pleasant and helpful
What do you dislike?
Nothing disliked so far! It's a great alternative to in-person care, especially during Covid-19.
What problems are you solving with the product? What benefits have you realized?
Getting advice and consultation on healthcare topics. It's a quick, effective way to receive care.
What do you like best?
Simple app to use and never issues connecting with medical professionals. I've only used it once or twice, but each experience has been pleasant and helpful. During Covid, it's been nice peace of mind.
What do you dislike?
Nothing disliked so far! It's a great alternative to in-person care, especially during the pandemic.
What problems are you solving with the product? What benefits have you realized?
Getting advice and consultation on healthcare topics. It's a quick, effective way to receive care.
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Frequently asked questions
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Teladoc has 1 plans,
- Teladoc USD 0.00
Teladoc is the Telemedicine Software used for the below functionalities.
Top 5 Teladoc features
- Personalized URL
- Care Summary
- Patient Queue
- Patient Portal
- GDPR Compliance
Teladoc provides Phone,Online (Ticket) support.
Teladoc is not allowing Free Trial.
Teladoc provides Help Guides,Blogs,Video Guides for the software training.
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