Marg SupportBee

Marg ERP 9+

SupportBee is a help desk ticket software that encourages maximum possible collaboration among all involved in customer support. Users can manage tickets systematically, allocate tickets to teams/agents, send attachments along also merge multiple tickets coming from the same customer into a single threaded email. You can enjoy HTML email rendering, generate ticket, automate workflow using filters, classify tickets with labels, use snippets to answer common queries, track customer history and add graphic to your customer support replies. It helps collaborating by allowing staff to exchange comments. SupportBee has knowledge base, self-service portal and offers 3rd party integration.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Startup

USD 15.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Email Inboxes/Tickets
  • Customer Management
  • Snippets
  • Filters
  • Customer Satisfaction Ratings
  • Two Factor Authentication
  • API Access
  • In Depth Reports
  • Audit Trail
  • Teams: 1
  • Knowledge Base Software: 1 Site
  • Basic Integrations
  • Friendly Customer Service
  • Unlimited Email Inboxes/Tickets
  • Customer Management
  • Snippets
  • Filters
  • Customer Satisfaction Ratings
  • Two Factor Authentication
  • API Access
  • In Depth Reports
  • Audit Trail
  • Teams: 1
  • Knowledge Base Software: 1 Site
  • Basic Integrations
  • Friendly Customer Servic

Enterprise

USD 20.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Startup plan
  • plus
  • Teams: 3
  • Knowledge Base Software: 3 Sites
  • Enterprise Integrations
  • Business Hours
  • Customer Portal Software
  • Portal Access for Customer Groups
  • Includes features of Startup plan
  • plus
  • Teams: 3
  • Knowledge Base Software: 3 Sites
  • Enterprise Integrations
  • Business Hours
  • Customer Portal Software
  • Portal Access for Customer Groups

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses SupportBee

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: SupportBee
  • Headquarter: United States,

SupportBee Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

SupportBee Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

SupportBee has 2 plans,

  • Startup USD 15.00 /User/Month
  • Enterprise USD 20.00 /User/Month

SupportBee is the Help Desk Software used for the below functionalities.

Top 5 SupportBee features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

SupportBee provides Online (Ticket) support.

SupportBee is allowed 0 Days Free Trial.

SupportBee provides Help Guides,Video Guides,Blogs for the software training.

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