Marg SubHub

Nothing. The experience was a total waste of time and money and I found the Project Director to be downright unethical. Buyer beware.

The "custom design" service is a sham. I paid SubHub on April 1, 2016 and as of May 26th, when I requested a refund they still hadn't provided a single, complete and unique "custom design" for me to review and start editing.

What I discovered after I paid in full is that SubHub considers a "Custom Design" sending you what they call "wire frames", which are nothing more than empty boxes. YOU will be required to do all the graphic design work yourself.

They do not provide unique graphics, they do not provide a custom header or a simple logo design element, which their rep stated to me personally they would deliver. Louise, Project Director, later rescinded the reps promise and stated that her rep misrepresented what they will do... but she refuses to refund my payment.

Even though I have an email from Louise, stating that she would "refund my money by the 27th, if I was not satisfied", she later refused and quoted their "policy" requiring the customer to request a full refund within 7 days of paying. Well, duh... no one is going to request a refund within 7 days of launching a website design.

Clearly, SubHub business philosophy is not one shooting for 100% customer satisfaction.

Don't do it.

There "policy" does not support your receiving a completed product to your satisfaction. Once they have your money, they keep it, whether you get a satisfactory product or not.

Seeking a new site design and a "membership" style platform.

You have to freedom to change pretty much everything on the website. You can add your logo and make it whatever size you want, which is different from the competition because typically they will make your logo fit a pre-determined size relative to the theme you choose. The flexibility is nice.

The interface is seriously lacking. I want to see like updates when I change things. Please up the site to include live editing.

I believe there are better alternatives personally, but SubHub does offer a free 2 week trial which is worth trying so you have feel it out yourself.

I need to create a website for my photography company.

A clean fresh and modern design that is easy on the eye with any device

Achieving a satisfactory mobile-friendly solution took much longer than I expected

Be patient and persistent - you get there in the end

Provision of specialist healthcare training and treatment information. Have established worldwide membership.

- The products core features surpass anything else in the marketplace at their price point and for price points much higher than SubHub's.

- The quality of the support surpasses anything you could, would or even should expect for their price point.

- Because of the above the stress and frustration levels are low to no... was live and agile iterating within just 4 weeks... incredible!

Just incase you're not sure what that means... a fully operational subscription site, capable of securely taking payments, plugged in to Google etc etc etc all within 4 weeks... stress free.

Judge for yourselves... learnclub.co.uk

I have no coding or development experience...

For the cost what is to dislike? You get amazing support.. they really do help you when you get stuck which you will if you are like me and not a coder... BUT you get your product live so quickly and for such a low amount of money you have a real shot at succeeding...

I’m not a developer, I’ve never coded nor have I really built my own site before. I have run development teams who have built sites but never alone… so I liked the fact that SubHub offer that support for when you get stuck which I did on several occasion but rather than become frustrated I simply booked in with poor old Louise and my problems were quickly resolved which saved me the hassle and stress of potentially abandoning the project which I have done in the past when trying to build WordPress sites.

Within 4 weeks my subscription site was live, I could take payments via Paypal and Stripe, my Google Analytics was plugged in and the Google Console etc etc… I had also integrated another providers services code into the site - frames - with the help of Louise and the team at SubHub (Jeanne and Bev) - I counted we have had over 145 emails back and forth… so it’s not been simply for me but I have found it enjoyable, challenging and not at all stressful having a whole dev team able to help me for around $50 a month! WOW!

By week 8 I was iterating my designs, adapting the site even more as I started getting friend and family feedback and become more confident coding, adding drop shadows, chat features etc… and so far the whole thing was costing me just $75 a month for SubHub and my other tech provider… completely unreal!

I can now concentrate on attracting users… which I am doing with the help of Jeanne at SubHub - they have great SEO links and help! We had over 500 unique users on the site in the first month and my first payment!

I can’t thank the team at SubHub enough… I could never have achieved a live site without their help and I am so proud of the site I have built… early days but we are confident that we’ll go on and become a global education portal helping children everywhere learn to think and learn and that’s not because of SubHub but with the help of the wonderful team at SubHub and of course their amazing product!

Would I recommend them? You would be mad to use anyone else.

Dan King - LearnClub.co.uk

I’m not a developer, I’ve never coded nor have I really built my own site before. I have run development teams who have built sites but never alone… so I liked the fact that SubHub offer that support for when you get stuck which I did on several occasion but rather than become frustrated I simply booked in with poor old Louise and my problems were quickly resolved which saved me the hassle and stress of potentially abandoning the project which I have done in the past when trying to build WordPress sites.

Within 4 weeks my subscription site was live, I could take payments via Paypal and Stripe, my Google Analytics was plugged in and the Google Console etc etc… I had also integrated another providers services code into the site - frames - with the help of Louise and the team at SubHub (Jeanne and Bev) - I counted we have had over 145 emails back and forth… so it’s not been simply for me but I have found it enjoyable, challenging and not at all stressful having a whole dev team able to help me for around $50 a month! WOW!

By week 8 I was iterating my designs, adapting the site even more as I started getting friend and family feedback and become more confident coding, adding drop shadows, chat features etc… and so far the whole thing was costing me just $75 a month for SubHub and my other tech provider… completely unreal!

I can now concentrate on attracting users… which I am doing with the help of Jeanne at SubHub - they have great SEO links and help! We had over 500 unique users on the site in the first month and my first payment!

I can’t thank the team at SubHub enough… I could never have achieved a live site without their help and I am so proud of the site I have built… early days but we are confident that we’ll go on and become a global education portal helping children everywhere learn to think and learn and that’s not because of SubHub but with the help of the wonderful team at SubHub and of course their amazing product!

Would I recommend them? You would be mad to use anyone else.

Dan King - LearnClub.co.uk

The customer service that I've received is hands down, without equal to anyone else I've ever used. They are also constantly improving, updating, and building their platform and this also makes me confident for the future as we always like to do the same in our business.

I currently do not have any complaints at this time.

It'll be well worth your money and you will not regret it! You will not find a better company to meet your needs.

SubHub makes it easy for us to streamline our followers from social media and turn them into paying members on our website. This affords us more time to focus on other aspects of our business.