Marg SOCi
Marg ERP 9+
4.4
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Pricing of Marg ERP-Pharmaceutical Industry Software
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- Social
- Listings
- Locator
- Local Pages
- Reviews
- Surveys
- Listening
- Ads
- Chatbots
- Social
- Listings
- Locator
- Local Pages
- Reviews
- Surveys
- Listening
- Ads
- Chatbots
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses SOCi
Company Details
- Company Name: SOCi
- Headquarter: San Diego, California United States
SOCi Description
Key Features & Specifications
- Content Management
- Posts Scheduling
- Multi-User Collaboration
- Multi-Account Management
- Customer Engagement
- Brand Tracking
- Auto Publishing
- Analytics (Social Media)
- Social Media Monitoring
SOCi Video
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User Reviews
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What do you like best?
I like the client approval gateway and the calendar view for scheduling content
What do you dislike?
I constantly have issues with soci. From accounts becoming unlinked to the platform just being downright slow or comments not showing up in the conversation feed, there is more to dislike then like about soci
Recommendations to others considering the product
Just don't
What business problems are you solving with the product? What benefits have you realized?
Clients can approve reject and provide edits to content seamlessly in one place
What do you like best?
I’ve searched for a tool like Soci for YEARS! This product packs a punch with features and delivers the necessities for my clients! *UPDATE* 9 months later it failed miserably.
What do you dislike?
Some of the functions are new and MILDLY glitchy, but it ALL functions way better than anything else out there!
*UPDATE* their platform completely failed me on many occasions - the glitches became MAGNIFIED in my last month. On top of all of that they wanted to to phone call after phone call for me to explain the problem without ever reviewing INTERNALLY. Then they tried to enforce a contract, when I nearly lost a client over this problem, and never offered compensation for a months worth of problems that nearly left me with loosing my client. They wanted me to compensate their company after I had to spend an extra 10 hours in work to redo work and talk with them - NOT COOL!
Recommendations to others considering the product
Definitely use this product for efficiency and organization.
What business problems are you solving with the product? What benefits have you realized?
Timing of posts, approval processes, reading effectiveness of posts, archive of photos, reporting - there’s sooo many features that I love! *UPDATE* - POSTS GO ROGUE for no apparent reason, disappearing into nothing - and they can't even figure out on their end what happens/happened to them. Sticky buttons that don't work sometimes, etc. Reporting is glitchy and NOT current w/ proper stats (I double checked in the end and had to add a ton of different 'extras' to really explain the reporting.
What do you like best?
People I spoke to were all very nice but management would never come through.
What do you dislike?
When my company had some issues that would delay my using the product, I requested that Soci put a hold on my account until we could get the situation handled. My sales person thought it was a very reasonable request and didn't think there would be a problem. Unfortunately, it took them several months (while I was paying $1000/month) to come back and tell me they would not put a pause on my contract. So I paid for 12 months and received very little for my money.
Recommendations to others considering the product:
Soci will NOT work with you once you sign the contract. DO NOT sign unless you are 100% sure their product does what they say it will do and don't expect management to work with you on anything or get back to you on time.
What problems are you solving with the product? What benefits have you realized?
After I signed the contract with the hopes of having over 100 clients using the product, I realized that getting those clients onboard with the Soci platform is definitely not as easy as they make it seem. It would have been much more time consuming that I was told.
What do you like best?
Scheduling posts to Facebook on certain days and times.
What do you dislike?
Does NOT post to Instagram. I have been having issues for two months and I am NOT getting help.
Recommendations to others considering the product:
Could be easier to use. Still missing some features and does not post on Instagram.
What problems are you solving with the product? What benefits have you realized?
Posts to Facebook are being scheduled out so they are not getting forgotten on times they should be posted.
What do you like best?
I like that it posts to more than one social media at a time.
What do you dislike?
Where to start... Unfortunately any picture posted that is more than one picture will not show any additional pictures on Instagram. Had a nice feature where you could add events, but of course that is no longer functional (saw the message that it has been taken down). Even with that being functional, it has links under " Discovery" and "Events" - neither of which actually link the content (Super awesome) . It constantly force closes and says " oops-my bad" essentially. Also, you can no longer schedule recurring plans/posts- which is a real bummer. It is a great concept, but unfortunately everything that makes it functional and useful is no longer working. It allows you to add Tags, but unfortunately they are only for your organization purposes. It will not allow you to copy and paste content- which is also a major issue because each and every time you post, hastags give you more visibility. Having to individually type in those hashtags is just a nightmare. Sad really.
Recommendations to others considering the product:
I would use another platform. There are plenty out there that are much more user-friendly.
What problems are you solving with the product? What benefits have you realized?
Not many. Other than cross posting, its just a basic application that is no different from any other for multi-account posting. For real- you do not even have us under your categories! Come on. Apartment Leasing!
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
SOCi has 1 plans,
- SOCi USD 0.00
SOCi is the Social Media Management Software used for the below functionalities.
Top 5 SOCi features
- Content Management
- Posts Scheduling
- Multi-User Collaboration
- Multi-Account Management
- Customer Engagement
SOCi provides Business Hours,Online (Ticket) support.
SOCi is not allowing Free Trial.
SOCi provides Help Guides,Blogs for the software training.
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