Marg Smart Service
Marg ERP 9+
4.5
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Pricing of Marg ERP-Pharmaceutical Industry Software
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Smart Service
USD 0.00 /
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BOOK A DEMO- Scheduling and Dispatching
- Quickbooks Integration
- True Flexibilty
- Scheduling and Dispatching
- Quickbooks Integration
- True Flexibilty
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Smart Service
Company Details
- Company Name: Smart Service
- Headquarter: Lewis Center , Ohio United States
Smart Service Description
Key Features & Specifications
- Document Management
- Equipment Tracking
- Subcontractor Management
- RFI & Submittals
- Residential
- Mobile Access
- Incident Reporting
- Estimating
- Contractors
- Contract Management
- Commercial Projects
- Change Orders
- Budget Tracking (Job Costing)
- Accounting Integration
- Offline Access
- CRM
- Billing and Invoicing
- Analytics (Workforce)
- Reporting
- Route Optimization
- Real-time Job Tracking
- Job Scheduling
- Digital Signature
- Attendance Management
- Inventory Management
- Offline Reporting
- Compliance Management
- Claims Management
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User Reviews
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What do you like best?
Value priced software with a growing list of features. Works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work mainly.
What do you dislike?
Reporting out of Smart Service is limited as well as custom fields. Often experience small issues during updates
Recommendations to others considering the product:
Best for service only companies
What problems are you solving with the product? What benefits have you realized?
Dispatching multiple service techs to customer sites very easily with a visually appealing schedule and manage quote to invoicing process
What do you like best?
Value priced software with a growing list of features. Works well with job costing in QuickBooks if you manage multiple customer job sites and pieces of equipment for service work mainly.
What do you dislike?
Reporting out of Smart Service is limited as well as custom fields. Often experience small issues during updates
Recommendations to others considering the product:
Best for service only companies
What problems are you solving with the product? What benefits have you realized?
Dispatching multiple service techs to customer sites very easily with a visually appealing schedule and manage quote to invoicing process
What do you like best?
QuickBooks integration is wonderful because you can invoice from SmartService and see the customer's balance.
The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it. It is very user friendly for a typical iphone user.
The company is always listening to real world scenarios and using those to improve the software, they have really made many improvements based off of our feedback.
What do you dislike?
Purchase Order linking limitation. We link our expenses to a job and it would be better if this aspect of the program was more robust. It is great on the AR side, not so much on the AP side.
Having a manual for this program would have been great. We received short training sessions but were left to figure things out for ourselves and in many cases had to re-invent the wheel once we figured out our processes didn't receive the desired result we expected. I realize every business if different so you have to make it work for you but there are many options we "found" that a manual would have easily explained.
Proposals and Work Orders need a numbering system because after using this program for more then a year the jobs get convoluted and it is hard to find things. We can't close jobs like the program is made to do because we use job costing for reports.
Recommendations to others considering the product:
Ask A LOT of questions during the training. Really think your set-up and business process through before diving into it. It takes some time to set-up and get working properly, don't take your back-up system down. HAVE A BACKUP FOR TIMEKEEPING while starting out IF you use it for payroll. It took our field staff some time to get it down without mistakes.
What problems are you solving with the product? What benefits have you realized?
Job Costing was a huge grey area, now we have accurate, down to the minute job costing on every job. The items are linked to the job and payroll which is wonderful. There is a great history of the account at our fingertips as well.
What do you like best?
QuickBooks integration is wonderful because you can invoice from SmartService and see the customer's balance.
The features it offers for the field staff are great, we have never had the option of tracking time in real time on a job and generate payroll for it. It is very user friendly for a typical iphone user.
The company is always listening to real world scenarios and using those to improve the software, they have really made many improvements based off of our feedback.
What do you dislike?
Purchase Order linking limitation. We link our expenses to a job and it would be better if this aspect of the program was more robust. It is great on the AR side, not so much on the AP side.
Having a manual for this program would have been great. We received short training sessions but were left to figure things out for ourselves and in many cases had to re-invent the wheel once we figured out our processes didn't receive the desired result we expected. I realize every business if different so you have to make it work for you but there are many options we "found" that a manual would have easily explained.
Proposals and Work Orders need a numbering system because after using this program for more then a year the jobs get convoluted and it is hard to find things. We can't close jobs like the program is made to do because we use job costing for reports.
Recommendations to others considering the product:
Ask A LOT of questions during the training. Really think your set-up and business process through before diving into it. It takes some time to set-up and get working properly, don't take your back-up system down. HAVE A BACKUP FOR TIMEKEEPING while starting out IF you use it for payroll. It took our field staff some time to get it down without mistakes.
What problems are you solving with the product? What benefits have you realized?
Job Costing was a huge grey area, now we have accurate, down to the minute job costing on every job. The items are linked to the job and payroll which is wonderful. There is a great history of the account at our fingertips as well.
What do you like best?
Most help part is easy to understand helps keep me informed as in reminder prompt and grouping all on schedule calendar meetings.
What do you dislike?
Nothing much that I dislike about it. It did the job needed to be done.
Recommendations to others considering the product:
it works well. I would suggest to try it.
What problems are you solving with the product? What benefits have you realized?
no problem solving more of getting orders out for pick up and drop off. easy to understand and put in for directions of drivers.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Smart Service has 1 plans,
- Smart Service USD 0.00
Smart Service is the Construction Management Software used for the below functionalities.
Top 5 Smart Service features
- Document Management
- Equipment Tracking
- Subcontractor Management
- RFI & Submittals
- Residential
Smart Service provides Business Hours,Online (Ticket) support.
Smart Service is allowed 0 Days Free Trial.
Smart Service provides Help Guides,Blogs,Video Guides for the software training.
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