Marg SalesVu

Doesn’t work properly

This system is not user friendly for a retail environment, resulting in customer facing problems and directly resulting in the level of customer service you can provide to your customer. There are a multitude of disconnects in the system which make returns/exchanges difficult and complicated both for sales staff and customer. We have had multiple customers frustrated with the process and the time it takes to receive a store credit. This isn't rocket science, it shouldn't take this long.

They have some things to improve and are slow to do so. Should take more input from people who use their site.

I used SalesVu since 2013. We started as a very small cafe, using just the iPad POS app. We integrated the Bluetooth scanner, then the Bluetooth printer, and finally the E-Commerce aspect. Before we sold our business, we were running 2 stand alone iPad POS register setups, and a third iPad was handling our 20-40 online food orders, daily. I can say, SalesVu really helped our business. Sometimes good changes would come out, others bad ones, but between calling Austin, and using live chat, the SalesVu staff always did a great job to help me when I had issues.The only reason I just canceled my service, again, after 6 years, is the fact I left food service and am now in vending. I enjoied SalesVu so much, I convinced three different food service operators, like myself, to transition their operations and adopt SalesVu.Thanks SalesVu for the 6 years of support, and innovation!

Love the product. Your best asset is Thomas in Austin Texas. He is always there to answer any questions and help with problems. Thank you all. Joan AliStardust ClubAustin Tx