Marg Revel Systems

ABSOLUTELY THE WORST SYSTEM I HAVE EVER USED. ALOHA WAS BAD, THIS IS A THOUSAND TIMES WORSE

Not a good experience.

We tried to try Revel but it was terrible. Revel never completed entering our menu which I paid for. Their follow up was non existent, customer service was also bad. No one made sure our system was fully complete so we actually never used it. All up I paid $1600 and then I was not given a refund. All I can say is I was and am very dissatisfied.Update- I never bought hardware from you, all the hardware is Pre-existing. The refund you cave me was Insignificant compared to what I had spent.I gave up trying to reason with Revel and have now gone to another POS system called KOUNTA and I can happily report that I have had no issues to date. To anyone reading this review please be warned that I’m not the only one that has had a negative experience with Revel Systems.

I have already wasted too much of my time dealing with Revel to type out a complete and formal review. Instead I will just say this: Revel is the worst Pos I have ever used! I would give them 0 stars if I could. Updates are a joke. The only thing consistent with Revel is constant problems/ glitches, and poor customer service.

TERRIBLE EXPERIENCE!!!!TERRIBLE CUSTOMER SERVICE!!!For 2 weeks now we have been using a swipe reader provided by Revel which doesn't work properly, they don't want to exchange it, they have not given us a solution in 2 weeks. We had a big store sale and we lost many customers as we had to enter CC manually unable to swipe bc their product is not working! We are losing money, we have explained this issue in many ways, every day since and still NO SOLUTION so far....So frustrated, hope you never have to deal with a stupid issue like this one, or you will be stuck with the problem losing business!!!Claudia ArosOwnerBagua Center