ResponseTap Review, Pricing & Features for Businesses | SoftwareAdviser.ai

By ResponseTap

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Every website session that ResponseTap gives a unique number to can be connected to the customer's journey and campaign history. You can use this data to see which campaigns and keywords were responsible for driving phone sales. With lifetime access to your call data, it's easy to make comparisons on performance. Integration into the other tools you use is simple, and the data is sent in real-time, meaning you can make quick decisions. You can import ready-made dashboards, goals and views into Google Analytics with just a click, so there’s no need to set up any new, customized reports to see call data.
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Pricing of ResponseTap

Pricing plans

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ResponseTap

USD 0.00 /

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Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Visitor level call tracking
  • Smart Match technology
  • Lifetime access to call data
  • Setting up your sales call tracking software
  • Easy integration
  • Pre-configured dashboards
  • The accuracy of the call tracking data
  • Easy access to call recordings
  • Visitor level call tracking
  • Smart Match technology
  • Lifetime access to call data
  • Setting up your sales call tracking software
  • Easy integration
  • Pre-configured dashboards
  • The accuracy of the call tracking data
  • Easy access to call recordings

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses ResponseTap

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ResponseTap
  • Headquarter: New York,

ResponseTap Description

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User Reviews

WRITE A REVIEW
quotes

What do you like best?

RT has helped us so much in deciding where to place our marketing and tracking what is still working and what isnt

What do you dislike?

Now the customer number is shown as 'withheld' we cannot see if its the same person calling or not

What problems are you solving with the product? What benefits have you realized?

We have used various magazines/publications over the years and RT has helped greatly sort out which ones work best, hence saving us money

- Administrator in Leisure, Travel & Tourism

quotes

What do you like best?

Ability to have specific numbers assigned to marketing campaigns has been useful to see incoming calls.

What do you dislike?

Management of Individual numbers is not part of the redesigned interface, would be useful to be consistent. GDPR has made tracking specific numbers difficult.

What problems are you solving with the product? What benefits have you realized?

Being able to attribute calls to campaigns.

- Administrator in Telecommunications

quotes

What do you like best?

Easy to implement if you're platform allows it. We have had issues implementing on Episerver due to issues with span tags overriding existing div tags. Good support though.

What do you dislike?

Had a few issues with reporting interface, and some of the tracking initially seems a bit unclear, but early days.

Recommendations to others considering the product:

Ensure your current platform will accept the code and you have the technical ability in-house to make any config changes.

What problems are you solving with the product? What benefits have you realized?

Previously we've been unable to track enquiries back to a source, so our PPC campaigns have been inefficient as we have had no attribution for telephone enquiries. As we've started to receive tracking data we have immediately been able to start refining PPC campaigns to reduce costs.

- Stephen M

quotes

What do you like best?

Ease of setting up tracking numbers and linking to Analytics to pull through enquiry data

What do you dislike?

Changes since GDPR although appreciate the need for the change

What problems are you solving with the product? What benefits have you realized?

We are trying to track return on investment for marketing spend against phone enquiries generated from the websites we have

- Executive Sponsor in Automotive

quotes

What do you like best?

I like the fact I can run a PPC campaign for a business that sells online (caravan holidays), but tends to require a phone conversation too discuss specific requirements, before bookings are made. Proving the 'true' number of sales and their associated revenue, that have resulted from PPC activity is a lot easier withthe call scoring option that response tap offer.

What do you dislike?

i dislike the actual user interface of response tap, reporting and setting up campaigns has proved difficult on occasion and things could be more clearly labelled and explained in a better way.

Recommendations to others considering the product:

a good service that works better with agencies than single users and offers competitive pricing - especially when ran through an agency

What problems are you solving with the product? What benefits have you realized?

the problem of calls into a business and knowing the source of the call has now been solved completely with response tap. we have been able to push more ppc budget forward as we can now quantify that ppc is driving a lot of calls that result in actual sales.

- Gavin B

ResponseTap Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

ResponseTap has 1 plans,

  • ResponseTap USD 0.00

ResponseTap provides Online (Ticket) support.

ResponseTap is not allowing Free Trial.

ResponseTap provides Help Guides,Blogs,Video Guides for the software training.

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