Marg Pure Chat

Marg ERP 9+

Pure Chat is a live chat software that can be customized to fit your business needs. It saves all your chat history, which helps your agents while following up with a particular visitor or customer. You can also create canned responses so that your agents don’t have to type the same replies again and again. With Pure Chat, you can have unlimited operators and unlimited chats.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Growth

USD 49.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Max Websites: 1
  • Users/Operators Included: 4
  • SMS Notifcations: 100
  • Unlimited Chats
  • Advanced Widget Customization
  • All Integrations
  • Engagement Hub
  • iOS and Android Mobile Apps
  • Security Roles (Admin
  • Power Users and Operators)
  • Unlimited Chat History Transcripts
  • Canned Responses
  • Chat Notifications
  • File Transfer
  • Trigger-Based Actions and Alerts
  • Realtime Analytics
  • Visitor Tracking
  • Comprehensive Account Statistics and Reports
  • CSV exports for Reports & Contacts
  • Support
  • Max Websites: 1
  • Users/Operators Incl

Pro

USD 99.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • $8 per Month billed Yearly
  • $10 per Month billed Monthly
  • Includes features of the Growth plan
  • plus
  • Max Websites: Unlimited
  • Users/Operators Included: 10
  • SMS Notifications: 1
  • 000
  • Remove Pure Chat Branding
  • $8 per Month billed Yearly
  • $10 per Month billed Monthly
  • Includes features of the Growth plan
  • plus
  • Max Websites: Unlimited
  • Users/Operators Included: 10
  • SMS Notifications: 1
  • 000
  • Remove Pure Chat Branding

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Pure Chat

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Pure Chat
  • Headquarter: scottsdale, Arizona United States

Pure Chat Description

Key Features & Specifications

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

Pure Chat Video

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User Reviews

WRITE A REVIEW
quotes

What do you like best?

It had a beautiful user interface ; dashbaord was self explanatory and easy to navigate around.

What do you dislike?

We had issues opening new chats.On countless occasions , we opened a new chat only for the agent to be told the customer had gone offline.Turned out the notification system was sometimes late,thus informing us of new chats after the customer had gone offline.It was a free trial though,don't know if the paid version was any different.

Interestingly even the free trial at the time was just for ten chats per month ; how ridiculoous,didnt last a day before we took it off.Was way back in 2015,I expect they must have been improvements now surely.

Recommendations to others considering the product

Do a free trial first and see if they have now fixed their issues.

What business problems are you solving with the product? What benefits have you realized?

At the time we used it.We failed to solve any business problem with it.

-

quotes

What do you like best?

Aesthetics. Simple and to the point, minimalist design appeals to young crowd.

What do you dislike?

Too frequent disconnections, especially on mobile

What business problems are you solving with the product? What benefits have you realized?

User friendly conversation platform with costumers.

-

quotes

they work with scammers they provide chats for them....

- robin maes

quotes

Bought a envy 6032 printer last week from Currys all OK until I sent it up, didn't give me the 5 months free ink trial, sent HP a message no reply. Called the helpline told me they would call me back.. went on Purechat which was a link on their web page. Very strange conversation I thought it was a scam still not sure, very unprofessional service.I won't be having the free ink trail very difficult company to contact. And Purechat weird customer service Scam?

- TS

quotes

What do you like best?

I like how I am building a strong relationship with my customers.

What do you dislike?

I dislike the fact that I cannot insert photos into the chat.

Recommendations to others considering the product

Use this product only if you find yourself slacking on customer service.

What business problems are you solving with the product? What benefits have you realized?

We are strengthening our customer services by being available to our customers through a dedicated window of time.

-

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Pure Chat has 2 plans,

  • Growth USD 49.00 /User/Month
  • Pro USD 99.00 /User/Month

Pure Chat is the AI Live Chat Software used for the below functionalities.

Top 5 Pure Chat features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

Pure Chat provides Online (Ticket) support.

Pure Chat is allowed 0 Days Free Trial.

Pure Chat provides Help Guides,Video Guides,Blogs for the software training.

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