Marg OnPay
Marg ERP 9+
4.8
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Pricing of Marg ERP-Pharmaceutical Industry Software
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OnPay
USD 40.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Unlimited monthly pay runs
- Account setup and data migration
- Automated withholding
- payment and filing of payroll taxes
- Payroll in multiple states
- Automatic filing of your W-2s and 1099s
- Pay by direct deposit
- debit cards
- or print your own checks
- Accounting and time-tracking integrations
- Accuracy guarantee
- Unlimited monthly pay runs
- Account setup and data migration
- Automated withholding
- payment and filing of payroll taxes
- Payroll in multiple states
- Automatic filing of your W-2s and 1099s
- Pay by
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses OnPay
Company Details
- Company Name: OnPay
- Headquarter: Atlanta, Georgia United States
OnPay Description
OnPay Video
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User Reviews
WRITE A REVIEW
What do you like best?
OnPay started out great. The integration was easy and free though it took quite awhile and the instructions were not clear in some areas. Pricing is good.
What do you dislike?
The interface is a little clunky, startup was confusing as they kept sending "ready to run payroll" messages even though they did not have the account complete. However today a client made a simple mistake and sent her payroll through twice. She emailed OnPay to notify them of the problem. The CSR Milton who called her back was horribly rude, unwilling to help and even went as far as to laugh at my client. I was the one that referred OnPay to them and I am now in the process of moving them to another payroll company immediately. I will also move my other clients away from OnPay and never refer them again.
Recommendations to others considering the product
Customer service is truly terrible. Milton mocked my client during a business call - extremely unprofessional.
What business problems are you solving with the product? What benefits have you realized?
Decent payroll service for good price but unfortunately the ugly customer service ruins any benefit they may provide.
Worst experience with customer support.I opened new account, called an emailed every day for stock blank check printing. I never get any answers for 4 days now
I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.
I gave them 3 weeks to get my account ready but my first attempt at using the service was awful. Despite their reassurance that everything was ready to go for my first run, they obviously hadn't examined my account because payroll figures were inaccurate and I couldn't get integration with my accounting software. Phone support was a recommendation to email a support request. It all became way too complicated for me and I chose to terminate the service. They couldn't even get a simple document into my email - it took me three days of calling and took them multiple emails before the document landed in my inbox.I found the service pretty deficient.
Onpay has the absolute worst customer service!Your support tickets just do not get answered. I cannot file my taxes because of a required amendment. When you call their support number you wait on hold for 15 minutes and then they drop the call. No one ever picks up. You just listen to hold music and then they hang up. When you submit an online service request it just does not get answered. I CANNOT WAIT TO CHAGE SERVICES. THIS IS JUST AWFUL.
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Frequently asked questions
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OnPay has 1 plans,
- OnPay USD 40.00 /Month
OnPay provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
OnPay is allowed 0 Days Free Trial.
OnPay provides Help Guides,Video Guides,Blogs for the software training.
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