Marg ngDesk

Marg ERP 9+

ngDesk is a customer service, marketing, and sales solution that enables you to automate your procedures for an enhanced user experience. It provides smart tools and features for asset management, IT management, sales management and support management, all in one place. ngDesk centralizes your ticket handling, making it easier and faster to handle problems and keep your agents and customers satisfied. ngDesk live chat makes it simple to interact and delight your customers across several platforms, including the social, mobile, and web. Customers and agents can quickly and easily discover answers to their inquiries with ngDesk's knowledge base and self-service site. You can manage all your software and hardware assets in one place and obtain insights to help you save money and stay compliant. ngDesk's CRM is built on an all-in-one platform that combines sales pipelines, processes, and quotes. You can use enticing email marketing to keep your consumers interested. Additionally, you can increase the

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

ngDesk

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Users and Agents
  • Chatbots
  • Unlimited Tickets and Chats
  • Custom Modules
  • Knowledge Base
  • Escalations and Schedules
  • Unlimited Users and Agents
  • Chatbots
  • Unlimited Tickets and Chats
  • Custom Modules
  • Knowledge Base
  • Escalations and Schedules

Team

USD 4.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Cloud plan
  • plus
  • Installed on Premise (25 users min.)
  • 24/7 Priority Support
  • Migration and Setup
  • CRM Integrations
  • Includes features of Cloud plan
  • plus
  • Installed on Premise (25 users min.)
  • 24/7 Priority Support
  • Migration and Setup
  • CRM Integrations

Enterprise

USD 7.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Premise plan
  • plus
  • Custom Development and Plugins
  • GDPR
  • PCI
  • HIPPA
  • SOX Compliant
  • Single Sign On
  • Private Instance
  • Installed on Premise (25 users min.)
  • Includes features of Premise plan
  • plus
  • Custom Development and Plugins
  • GDPR
  • PCI
  • HIPPA
  • SOX Compliant
  • Single Sign On
  • Private Instance
  • Installed on Premise (25 users min.)

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses ngDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ngDesk
  • Headquarter: Dallas , Texas United States

ngDesk Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

ngDesk Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

ngDesk offer better prioritization of actions, I'd say. ngDesk has a better interface than most similar products, and a unique categorization of public and private conversations. It's also great to set up filters for certain people automatically.

- Bikram Roy

quotes

ngDesk makes their clients into experts and advocates for their own platform. ngDesk helpdesk software provides us with thorough overview of both customer and integrations including the number of the platforms we use for internal reporting and customer contact management as well.

- Mugilan nagalingam

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

ngDesk has 3 plans,

  • ngDesk USD 0.00
  • Team USD 4.00 /User/Month
  • Enterprise USD 7.00 /User/Month

ngDesk is the AI Help Desk Software used for the below functionalities.

Top 5 ngDesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

ngDesk provides Online (Ticket) support.

ngDesk is allowed 0 Days Free Trial.

ngDesk provides Help Guides,Blogs,Video Guides for the software training.

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