Marg Mint

I synched my bank account and my Paypal. My brother the software engineer told me it was a really bad idea to give them access to these accounts. If they get hacked, your accounts will be easily wiped. What was I thinking. I go to delete the accounts, in order to completely remove my bank login information from their system, and get an error message. Funny, they certainly had no issues accessing these accounts to add them on 2 hours ago. Of course, hanging on to your banking data is EXTREMELY valuable to their shareholders, so they force you to waste your time calling customer service on Monday, so they can try and talk you out of it. No doubt they will blame the bank, except I can’t remove the PayPal account either, so we know what end this is coming from. Unbelievable.

customer service SUCKS with Mint...half the time there is no chat support, and the other half of the time, they multitask so much that minutes go by between trivial lines of conversation.The mint site has plenty enough bugs to make you need to report them, but you cant without jumping thru bureaucratic hoops which take FOREVER because the chat operators are working multiple customers at the same time!

Terrible backups. Out of nowhere, I lost all of my history from the past 2 years and they said they can not recover it. Now only have 3 months' worth of data. Pure trash.

Takes a really long time to load accounts. So long I end up just leaving and going to the accounts directly. There should be a way to select priority accounts that are loaded each visit and others that are less frequent. Several of my institutions aren't available with mint at all. Every login at least one or two accounts is having problems I need to 'fix.' Their tech support is arduously slow. Advertisements are overwhelming. Their notices (like about large transactions) are delayed, unhelpful and time wasting. I've informed them of all this for years with no effort to improve on their part.

Based on good write-ups I opened account. only then did I find out that I cannot add data older than 90 days. even manually. (I even used their chat to verify).Then when I went to delete my account, their instructions don't match reality. Again, used Chat to clarify, and you have to request account delete (takes up to 45 days?!!!), except I got "system error, please try again later"!!!!!!!!!!!!!!!!!Stay away. I wish I could have found reviews like this before I signed up.