Marg Mindsay

Mindsay is a conversational AI platform that provides business users with the power to create, monitor and improve their processes, with minimum help from IT. Whether someone is a Customer Service Manager or Communications Director, he or she can create an intelligent virtual assistant without technical skills. Mindsay serves a lot of industries. Travel & hospitality, e-commerce & retail, mobility & delivery, and fintech & insurtech, to name a few. Furthermore, the platform allows custom service managers and communication directors to track metrics and improve bots. With Mindsay, users can connect their bots with business platforms. It also lets concerned individuals add images and other dynamic content. The platform further helps users deploy frictionless processes. Mindsay’s dashboard provides a complete overview of the bot’s key metrics. The robust dashboard also helps users monitor and sort all of the important stats to get a complete picture of the customer service process.