Marg MerlinOne

Uptime seems to be fairly stable when it’s used

It would be nice if new features were added

Research before jumping in

Users can search on their own for info

The ability to manage user group's permissions and viewing privileges is wonderful.

The UI of the system is very 2002. It is confusing to users. MerlinOne has been responsive to our ideas/suggestions, but it would be wonderful if they also valued UI and anticipated the issues we've had/suggestions we've made.

Brining different departments together using one image repository. Users have noted that their image search time has decreased.

Merlin has been an easy way for us to share our photos internally and with outside agencies

It has been difficult for some of the agencies we work with to download multiple photos/videos at a time

Having one place to house all of our photos to share internally and with outside vendors and agencies. This ensures that they are using the most recent photos that we have available.

I enjoy the customizability the program allows to best suite each companies needs. Their customer support and sales team are extremely helpful and are always within reach.

My one dislike would be how slow it is to get a system update; we've been on the waiting list for 4 months now with no work on when we are getting the latest version of the software.

This is a great program, I would recommend having a MerlinOne team member train your primary users and help set up the program in order to have it tailored to your company

We are utilizing Merlin to upload and share our photos throughout the company. This allows for our photo team to take photos and upload them onto Merlin with corresponding metadata; then other departments such as Marketing, Publications, Social Media, Business Development, Etc. are able to search and pull the photos they need without having someone from Photo search through years worth of files and hard drives

The ability to go into the archive and pull separate items, such as the photo itself, the text itself or a PDF of the page the article appeared on.

That ability is nicely complemented by the simple download procedure.

The interface sometimes takes a very long time to load, and in some cases freezes up while loading. While this may partially be a result of occasional internet issues in the islands, more often than not, it isn't.

We have plans to make some portions of the archive accessible to our readers, so they can download photos of events, such as the annual Carnival, as another source of revenue.

Similarly, we plan to do the same with PDF of the front page, which some readers want to purchase as keepsakes.

The primary benefit at this point is the ease with hich reporters can add in-depth context to their articles.