Marg Membrain

PROS & CONS

What are the best aspects of this product?

We follow the Baseline Selling sales methodology. Membrain works in sync with our sales process and helps to spot areas that need more information and reminds us to ask more questions. Asking more questions is essential to learn more about your client.

What aspects are problematic or could work better?

We have a problem of companies getting duplicated when we input them into Membrain. Perhaps something is wrong with the search tags we use. This is the only drawback I can point out.

What specific problems in your company were solved by this product?

As a business development execute I need to find more clients. Membrain helps provide reminders of the work it takes to reach the next step.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Membrain offers the powerful feature of helping us to customize customer information and the sales process to show what is relevant to my prospecting style and industry.

What aspects are problematic or could work better?

The major drawback is limited interaction with other database solutions. This means Membrain is standalone and cannot access other sources of information. You can import information, but it’s a snapshot of uploaded data and doesn’t update with changes in the source database. Also, it lacks integration with the MS Outlook email system.

What specific problems in your company were solved by this product?

Membrain gives me the capability to track opportunities, customers, and contacts. It helps me provide information on a prospect before I meet them as well as the details of a previous meeting with a customer which helps me prepare for the next meeting. I can enter sales and customer information and access them remotely. This helps to free up my time and I don’t to need to remember all the details and at the same time ensure nothing gets missed.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

We follow the Baseline Selling sales methodology. Membrain works in sync with our sales process and helps to spot areas that need more information and reminds us to ask more questions. Asking more questions is essential to learn more about your client.

What aspects are problematic or could work better?

We have a problem of companies getting duplicated when we input them into Membrain. Perhaps something is wrong with the search tags we use. This is the only drawback I can point out.

What specific problems in your company were solved by this product?

As a business development execute I need to find more clients. Membrain helps provide reminders of the work it takes to reach the next step.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Membrain offers the powerful feature of helping us to customize customer information and the sales process to show what is relevant to my prospecting style and industry.

What aspects are problematic or could work better?

The major drawback is limited interaction with other database solutions. This means Membrain is standalone and cannot access other sources of information. You can import information, but it’s a snapshot of uploaded data and doesn’t update with changes in the source database. Also, it lacks integration with the MS Outlook email system.

What specific problems in your company were solved by this product?

Membrain gives me the capability to track opportunities, customers, and contacts. It helps me provide information on a prospect before I meet them as well as the details of a previous meeting with a customer which helps me prepare for the next meeting. I can enter sales and customer information and access them remotely. This helps to free up my time and I don’t to need to remember all the details and at the same time ensure nothing gets missed.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

There are many good CRM programs out there. But we wanted an app to help manage our process and provide useful tools to make our sales reps more efficient and effective. Membrain provides the features we need to get the job done.

What aspects are problematic or could work better?

Reporting is not a customizable feature and there is limited option to see reports on stats. The vendor does not make new features available to subscribers of lower tier packages. It is understandable that support levels vary by membership, but Membrain should work like an operating system to make all features available for all subscribers. However, even the lower pricing packages are incredible.

What specific problems in your company were solved by this product?

We are trying to make our sales process more uniform. This has boosted our productivity and changed the manner in which sales meetings are held. Now, the sales manager does not wait for the sales rep to provide their activity, she is able to scan all aspects of the sale to offer her expertise.

Are you a current user of this product?

Yes