Marg MavSocial

My favorite part of MavSocial was the layout. The second best was the ability to set up recurring campaigns.

MavSocial offers a LOT... but not necessarily what I'm looking for. The idea of a campaign was great, but I had to either let it run forever or set an end date. This was tough. Also, although it's great to have the cloud library attached to my account, it was horrific to organize. I regularly work with hundreds or thousands of images. Incredibly time-consuming to add metadata to each individual file. They also had to be moved to directories individually.

Absolutely outstanding support. In every case except one, they resolved any issue I had within 36 hours. In the single remaining problem, they didn't let go until it was (finally fixed. Very impressive.

For the time frame I used it, MavSocial was a super resource for managing campaigns for multiple clients each with multiple social channels. The taime came where I needed a couple of features that MavSocial didn't provide. Although I was not a fan of some parts of the system (such as graphic management, I wouldn't have considered leaving if it had the specific features I needed for managing campaigns.

Response from Chris Hodgeman of MavSocial

HI Sandra

Thanks for your feedback - most appreciated

We are working on improving how to organize the digital library, but one thing might have missed is that we have image recognition to give suggested metadata on images

Re campaigns - we would love to understand why the campaigns feature of MavSocial doesn't work for you so that we can pass this feedback to our product development manager. We are always looking to make improvements to MavSocial.

My favorite part of MavSocial was the layout. The second best was the ability to set up recurring campaigns.

MavSocial offers a LOT... but not necessarily what I'm looking for. The idea of a campaign was great, but I had to either let it run forever or set an end date. This was tough. Also, although it's great to have the cloud library attached to my account, it was horrific to organize. I regularly work with hundreds or thousands of images. Incredibly time-consuming to add metadata to each individual file. They also had to be moved to directories individually.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Chris Hodgeman of MavSocial

HI Sandra

Thanks for your feedback - most appreciated

We are working on improving how to organize the digital library, but one thing might have missed is that we have image recognition to give suggested metadata on images

Re campaigns - we would love to understand why the campaigns feature of MavSocial doesn't work for you so that we can pass this feedback to our product development manager. We are always looking to make improvements to MavSocial.

It links with a lot of social platforms and it can be using to do a couple posts through it.

For big scale agency companies it might not be the best choice. It works but it isn't very intuitive and doesn't come with added reporting features.

What problems are you solving with the product? What benefits have you realized?

Our business has multiple brands and MavSocial have allowed us to manage all their social activity from one place. The platform is easy to use and although we have had many questions, they have always been taken care of very quickly.

We are moving into using more UGC on our instagram feeds an once you have received permission to repost through the platform it is very time consuming to search for the original post you wanted to repost, we have suggested to the MavSocial team that a search by profile name would make this process easier and they have added this to their 'to do' list. It is great to work with a company that listens to the needs of their customers.

What problems are you solving with the product? What benefits have you realized?

Our business has multiple brands and MavSocial have allowed us to manage all their social activity from one place. The platform is easy to use and although we have had many questions, they have always been taken care of very quickly.

We are moving into using more UGC on our instagram feeds an once you have received permission to repost through the platform it is very time consuming to search for the original post you wanted to repost, we have suggested to the MavSocial team that a search by profile name would make this process easier and they have added this to their 'to do' list. It is great to work with a company that listens to the needs of their customers.

With the amount of brands that our team manages, posting to individual networks is very time consuming. With MavSocial we can schedule our posts for each of the brands on multiple networks as well as being able to utilise their platform to obtain the correct permissions to reuse UGC.