Marg LearnUpon

Allows team to easily train new employees

The lack of personal contact makes this software not quite as good as in person class

Our overhead has decreased and we have also realized that there are many options for software

My company enjoys the ease of the system. It was easy to learn and to teach to association members. The clean look helps with less confusion when teaching and learning system features.

At the beginning of working with in the system we did not like there was not much of a hierarchy option for the courses. This we have solved with Learning Paths, which our members like more than just having a list of 32 course they can choose from.

LeanUpon has given us more control over who has access to our training, removed the cost of printing training certificates and cut down on the number of phone calls our member services team received for small task such as resetting passwords.

The online leaning management software provides an integrated platform for employee picking up necessary information

Course creating process is a bit complicated and tedious.

Learn upon did provided easy way to train new employees and the software is easy to use

We used it to creat training materials for new joiners.

The customer service is outstanding - they always answer our questions quickly.

We love that we can do everything ourselves in the portal, from uploading content to running reports. Other platforms make you work with their representative for everything, which takes forever.

Users cannot be both instructors and managers (which all of our managers/instructors are. We have to switch people between types (because we are not comfortable with giving them administrator access.

Navigation/viewing options aren't user friendly (have to scroll through pages of 10 items and you can't find where you left off if you are going through 100s of courses.

Learning paths can't be updated once they're published, so we had to figure out a workaround for learning paths that change monthly. You have to delete the learning path completely and start from scratch by re-adding all the courses you need. It takes a lot of tracking on the back end.

If you have hundreds of trainings or users, LearnUpon is hard to navigate. If you only plan to use it for a small amount of users or groups or courses, then you won't have issues. Our users find it a pain to have only the option to see 10 items (and never be able to find the page you left off of.

Having all our training records in one place

I like the ability to white label our training programs. It's easy to use and end users have no problems connecting since you only need an internet connection. Customer support overall is very good

Depending on the size of upload and bandwidth it may take a bit of time.

Improve importing and video functionality

This is allowing us to provide custom training for our customers, internal staff and partners