Marg LandlordStation

Your service is too expensive, and the report receive is not complete. Waste of money.

This was my first time using landlord station, I  tried to pay like 6 times with different cards they never went through, there is no customer support, no live chats,  no answering the phone.  I need it the screening the same day and you responded by email a day later, I only needed a local background check with no credit record,  etc. By the time you answered I had already used myrental.com which gives more options and background check only from $9.99 and 30% discount for my board, and they always answer my calls. no thanks.

I’m still waiting for one report and no phone is provided to us to call. Questions are not answered or only half way! So frustrating!

You offered a free first credit report and you charged m credit card. I am member of Miami Realtors Association

I tried to run a background check through them and got an error message after pressing the 'Go' button (the error looked like a bug in their system; some pdf file missing). I had assumed that this didn't go through and went ahead with a different service for the background check, only to find a few minutes later that they sent a completed report.Since I don't want to pay twice for the same thing, I requested a refund from them. I first tried to do that through their support email system, and they still haven't responded to that (after now around 15 hours; their website claims they'll respond within an hour). I also called a support phone number (which isn't listed on the site), which asks you to press '2' and then tells you to leave a voicemail.Overall, the one thing they seem to do well is billing their customers; the rest feels like an afterthought.Update:Contrary to the response from Landlordstation, I did *not* receive any response to any of the three emails I have sent them so far. I also noticed that they charged me three times (I hit the Submit button three times, and in each instance received the same error message). The only communication I received from them was an automated email asking me to rate their "response". (It looks like this was automatically generated by Zendesk.)I will now get my credit card company involved in order to cancel their fraudulent charges.