Marg Infobip
Marg ERP 9+
3.7
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Pricing of Marg ERP-Pharmaceutical Industry Software
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- Communication Channels
- Customer Engagement
- Platform and Connectivity
- Communication Channels
- Customer Engagement
- Platform and Connectivity
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Infobip
Company Details
- Company Name: Infobip
- Headquarter: NA,
Infobip Description
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User Reviews
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What do you like best?
API is clear and simple.
The service is reliable.
What do you dislike?
All they want is to make more money and they don't really care about their existing customers if they don't send millions of email per months.
The quality of service and business relationship has really declined lately for small users like ourselves.
They now ask for a yearly subscription of 1200€ just to have access to their service (sms costs are on top of that)
I've received this notice on july 30th and have till august 6th to decide or we have 30 days to switch provider.
That is what I call really unfair business practice.
Recommendations to others considering the product:
Only consider it if you are a large company.
What problems are you solving with the product? What benefits have you realized?
I use it to send marketing SMS, connected to our marketing software through API.
I've just got an answer from the support team that unblocking the account will take not less than a week because our manager is on vacation. Unbelievable.
What do you like best?
The way to send messages in a quick and reliable way
What do you dislike?
Sometimes there are some delays with message delivery
Recommendations to others considering the product:
Use it if you want to send cheap and reliable marketing
What problems are you solving with the product? What benefits have you realized?
Marketing advertising
What do you like best?
The API is anything but difficult to fathom henceforth usage part is quite smooth when contrasted with other comparative programming projects. You can have diverse mechanized reaction for various functionalities at moderately less expensive costs when contrasted with other comparable administrations like Twilio. We utilize Plivo for the most part for its SMS API.
What do you dislike?
I've utilized their open source Ruby SDK keeping in mind it works OK, it had a little bug which I needed to contribute the fix back to, yet as I discovered the library doesn't have test scope so it wasn't extremely clear to bounce on. The estimating is a touch of an issue.
What problems are you solving with the product? What benefits have you realized?
In such instruments one vital implied thing is the client support, without that doesn't make a difference how great the quality is, making it work would be excruciating. We need to keep our clients connected with and educated about the items accessible on our stage.
What do you like best?
account manger support is good, follow up also good
What do you dislike?
Lack of empathy by certain execs to the issue you are experiencing. more concerned re politically correct than actually understanding customer issue or complaint. Small and large customers get completely different treatment. Don't see long term partnership with customer
Recommendations to others considering the product:
Ensure they can deliver to the country you are targeting and fully understand what routes they are offering. This is not made clear when negotiating services from them. Only becomes clear once you are having delivery issues
What problems are you solving with the product? What benefits have you realized?
B2C and B2B communications for multiple applications
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Infobip has 1 plans,
- Infobip USD 0.00
Infobip provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
Infobip is not allowing Free Trial.
Infobip provides Help Guides,Video Guides,Blogs for the software training.
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