Marg Incopro

This company seems to be reporting Intellectual property complaint against small business without doing their ground work. We have been emailing them since May but they haven't bothered responding to us. We appreciate that they are protecting brands but how ethical is it to put small businesses at risk for no wrong doing.

I would agree with the other reviewer, the service this company is providing is good for businesses, however, I feel they have been heavy handed and incorrectly reporting companies/sellers where not necessary, this is affecting the livelihood of people involved with small businessess!! We emailed them 10 days ago - no response. Sales affected.

This company is heading for some serious law suits by the sound of other reviews. They reported content I was selling, which then made my website to remove it. So my solicitor can not see what they are exactly trying to say I’ve infringed on. I’ve reached out to them 8x and not heard one thing back. My solicitor also has tried to call them but they don’t seem to having a working landline?! I find this company really strange considering the power they have for removing anything they think is infringement but at the same time they hold no professional attributes what so ever. It seems like they rely on AI for everything and the people working behind the screen have no clue what’s going on. Judging by there staff reviews, it just looks like a call centre with an over turn of employers each month.

"$117BNWORTH OF LISTINGS REMOVED IN 2020"^^Cut copied and pasted from your website ^^How much of that figure was generated by shutting small business' because your AI technology is flawed?Think twice before you employ Incopro. My entire Instagram page which amassed quite a following over the year that we've been open has been removed due to a copyright infringement. Incopro stated I had an infringement of VAN CLEEF ARPEL (a 4 leaf clover jewellery item) for a classic twist band ring similar to a wedding band. The result of their useless AI technology and a shoddy business model you wonder? 1.) There is no human checking the items their technology pulls 2.) There is also no human to talk to, losing a huge part of my hard earned organic following, sales, website traffic and loss of earnings. Incopro only pursue small business 2000-3000 followers. So incopro... How about big branded sites E.G true vintage? Who actually sell counterfeit jewellery goods? Oh wait you wont touch a business with 500,000+ followers. I CANNOT wait to see you pick on a company who's got enough money behind them to sue the living day lights out of you. Its coming. I can't wait to see it. Ps. I'm ticking the box where this will be emailed directly to you, if a human actually reads it rather than one of your automated robots I'd absolutely love a response including a detailed explanation of how your AI technology failed you once again by the look of these reviews. Cant wait to hear from you. Pps. Don't bother if it's automated

Sent 4 IP infringement cases to Etsy and had us closed down. Not just my store but my husbands leaving us with no income. The infringements are all false, picked up by AI, by robots and not looked at it seems by a single human who would instantly be able to tell these are mistakes. This company is runining peoples lives and they DO NOT RESPOND AT ALL! telephone number of 020 39221230 never in use, just rings until it says london recpetion is not available. I have sent over 10 emails to them and heard absolutly nothing.