Marg Hippo

Marg ERP 9+

Hippo is a customer service chat platform that allows businesses to communicate with customers in real-time. The platform provides businesses with relevant information to help them offer the best customer support possible. It also helps businesses keep visitors engaged by sending them the right message at the right time. With Hippo, visitors can choose their preferred language of communication and forward comprehensive messages with images and emoticons attached. The platform greatly reduces the workload of businesses by automating the chat assignment and re-assignment procedure. It also sends canned responses and support to individual customers, saving businesses time. The platform comes equipped with an interactive dashboard and offers seamless integration with external channels like Salesforce, Shopify, Hubspot, Zapier and more.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Pro

USD 20.00 //Month

USD17.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • No. of Agents : 2
  • Unlimited chat history
  • Website Integration : Integrate upto 5 websites
  • Effecient tracking of source of chats
  • Unlimited file sharing
  • Broardcast via email
  • sms and push notifications
  • Unlimited Customised chat bots
  • GDPR rights
  • Advanced Widget Customization
  • Canned responses
  • Allocation of business hours
  • Annoucements via email
  • sms and push notifications
  • Multiagent chats
  • Email Integration
  • Facebook Messenger Integration
  • Integration with E-commerce Platform
  • Integration with Wordpress
  • C

Premium

USD 80.00 //Month

USD70.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • No. of Agents : 10
  • Unlimited chat history
  • Website Integration : Integrate unlimited websites
  • Effecient tracking of source of chats
  • Unlimited file sharing
  • Broardcast via email
  • sms and push notifications
  • Unlimited Customised chat bots
  • GDPR rights
  • Advanced Widget Customization
  • Canned responses
  • Allocation of business hours
  • Annoucements via email
  • sms and push notifications
  • Multiagent chats
  • Email Integration
  • Facebook Messenger Integration
  • Integration with E-commerce Platform
  • Integration with Wordpre

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses Hippo

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Hippo
  • Headquarter: Seattle, Washington United States

Hippo Description

Key Features & Specifications

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

Hippo Video

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Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

What do you like best?

i like that I can manage my staff work orders, prioritize there work, and accurately add in generated work orders

What do you dislike?

sometimes it was difficult to add users, or use a different internet explorer but it always worked with the hippo help

What problems are you solving with the product? What benefits have you realized?

we are using this to guide our maintenance tasks at our business. its beneficial for all staff to be on the same page of work orders

- jessica j

quotes

What do you like best?

It is easy to use. The dashboard is intuitive. No need for a smart brain to figure out how to use the system.

What do you dislike?

There would be occasional glitch, but everything is fine.

Recommendations to others considering the product:

Easy to use.

What problems are you solving with the product? What benefits have you realized?

In our hotel industry, there are always issues and projects that are need to be done. And it makes it easy to track down the status of those projects.

- Ferdinand S

quotes

What do you like best?

Great product very easy to use and understand . Like the calendar view and the the different levels of priority

What do you dislike?

Sometimes the program freezes up while in the work order screen and also doesn’t always save work orders

What problems are you solving with the product? What benefits have you realized?

The fact that anyone at my company can input a work order has decreased turn around time on calls and reduced callbacks 40%

- User in Facilities Services

quotes

What do you like best?

they updated it so all the work orders can be viewed at one time the work orders are easy to fill out and close when completed they are also easily searched when needed it is also easy to add or delete work hours

What do you dislike?

i do not really see any down side to it it is a simple program to use its easy to learn and understand and it can easily be taught to other employees it would be nice if the scroll buttons were darker and stood out better

Recommendations to others considering the product:

i would recommend it

What problems are you solving with the product? What benefits have you realized?

it makes it much easier to manage work order importance

- G2 User in Non-Profit Organization Management

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Hippo has 2 plans,

  • Pro USD 20.00 /Month
  • Premium USD 80.00 /Month

Hippo is the Live Chat Software used for the below functionalities.

Top 5 Hippo features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

Hippo provides Phone,Online (Ticket) support.

Hippo is allowed 0 Days Free Trial.

Hippo provides Help Guides,Blogs,Video Guides for the software training.

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