Marg Helpwise
Marg ERP 9+
5.0
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Free Forever
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 1 Shared Mailbox
- 5 Team Members
- 1 Integration
- 3 Automation Rules
- Free Migration And Setup
- 1 Shared Mailbox
- 5 Team Members
- 1 Integration
- 3 Automation Rules
- Free Migration And Setup
Standard
USD 99.00 //Month
USD83.25 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- 2 Shared Mailboxes (Add More: $49 per mailbox per month)
- Unlimited Team Members
- Standard Integrations
- APIs & Webhooks
- 25 Automation Rules
- Free Migration And Setup
- 2 Shared Mailboxes (Add More: $49 per mailbox per month)
- Unlimited Team Members
- Standard Integrations
- APIs & Webhooks
- 25 Automation Rules
- Free Migration And Setup
- Unlimited shared mailbox
- Unlimited team members
- All integrations
- Unlimited shared mailbox
- Unlimited team members
- All integrations
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Helpwise
Company Details
- Company Name: Helpwise
- Headquarter: newark, California United States
Helpwise Description
Key Features & Specifications
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Helpwise Video
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User Reviews
WRITE A REVIEW
What do you like best?
I've used many ticket systems with the shared inbox concept, including FreshDesk and Help Scout. Helpwise is definitely the winner. What I love the best is their customer service. They genuinely care about user input. We report glitches or send feature enhancement requests, and suddenly to our surprise, they are implementing our ideas! It is an amazing experience. Customer Service far exceeds Help Scout in my humble opinion, even though Help Scout blogs on this topic a lot. Their software is great too!
What do you dislike?
Truthfully, their CONTACTS section can use some improvement, which they are already working on. I know they can only improve so many things at a time, and I know they will get to it ASAP because I've seen MANY improvements rollout since I've started using Helpwise. Other than that, we love everything about the software. It used to be difficult to search emails for keywords but that was fixed and then further enhanced. So I'm all smiles!
Recommendations to others considering the product:
Try the trial and you will see how easy it is to setup and use! Also reach out to their support chat if additional help is needed.
What problems are you solving with the product? What benefits have you realized?
Team can collaborate on incoming client requests for one brand and on incoming orders in another brand. Same team so it helps!
What do you like best?
As soon as you signup for Helpwise, you are blown away by the UI and UX of the product. It is clean and easy to understand. Our team got used to the product on very first day.
Integrations with Stripe and HubSpot work smooth.
Mobile apps are fairly new but work great.
Customer support team is super helpful and caring. They are great listeners. You share a feedback and they take quick action on that feedback. Never experienced such a great customer support from any product that we use.
What do you dislike?
Nothing to dislike as of now. Integration with some NPS or CSAT tool will be great.
What problems are you solving with the product? What benefits have you realized?
Due to covid, our whole team moved to remote work. It was a huge change for us so to ensure we manage our customer emails properly and in time, we opted for Helpwise.
It has helped us provide great support to pur customers.
What do you like best?
Ability to have multiple Support sites and inboxes - easy to manage.
Ability to manage Facebook / Twitter and Whatsapp as well as email support all in one place
Good value for money for small business
What do you dislike?
Would like white label branding to be available
What problems are you solving with the product? What benefits have you realized?
Help and Support across multiple products
What do you like best?
Helpwise has lots of potentials in it also have team inbox, live chat widget, help center, sms, whatsapp, detailed reports etc...
What do you dislike?
More integration would be great if any chances also native gmail is on the way waiting for it
What problems are you solving with the product? What benefits have you realized?
We are solving daily team chat struggles
What do you like best?
The software is a great Helpdesk solution. We tried several and this was the most intuitive option with features we needed, like Slack integration. The team behind it is nothing short of amazing. The response time on anything I ask is crazy fast. They've implemented several features I recommended (really fast).
What do you dislike?
At this point, I honestly don't have anything I dislike. The reason is everything I disliked or felt was missing, I've let them know and they built it in. Seriously.
What problems are you solving with the product? What benefits have you realized?
We centralized our inbound emails from clients (who are not in Slack) into one place that everyone on our team can access.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Helpwise has 3 plans,
- Free Forever USD 0.00
- Standard USD 99.00 /Month
- Premium USD 0.00
Helpwise is the Live Chat Software used for the below functionalities.
Top 5 Helpwise features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Helpwise provides Online (Ticket) support.
Helpwise is allowed 0 Days Free Trial.
Helpwise provides Help Guides,Blogs,Video Guides for the software training.
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